iomega external hard drive is not detected by the computer.

the iomega external hard drive is not detected by the computer. What do I need to do?

Hi,

·         Do you have any issues using USB device?

·         Why do you want usbstor.sys?

Reply with above information to help you better.

You can find Usbstor.sys in c:\windows\system32\drivers.

Hi,

I had the same problem with an eGo USB Iomega external hard drive, protected by Iomegaencryption software.

I only had a virtual CD drive in the windows explorer. The drive showed up in the Windows HDD management software, but it was impossible to do anything with it.

The solution is as follows:

You should:

• install the Iomegaencryptionsetup.exe as an administrator (right click, open as admin)
• once done, launch Iomegaencryption software on the pc with the rightClick option "Solve the compatibility problems".

Test what is proposed (Windows 7, windows Xp3, etc.) until it works.

For info, on windows 10, testing with windows xp3 did not work the first time. I had to do it again...

Don't forget to go in the options of IomegaEncryption software:

• Encryption: select Initialize (yes, it will erase all data...)
• password: set a new password

For info, I was given the Iomega HDD by a friend who could not have it work anymore, except on win XP...

Now, it works on win xp, win7, win10.

I think the best way would certainly be to suppress this bloody Iomega encryption so that the drive is always accessible...

On Windows 10, I can't: the "Virtual CD" option in Iomega Encryption is unaccessible (grey), while it is accessible with Windows 7 or Windows XP.

Hope it will help...

Dom

Hi,

·         What happens when you connect iomega external hard drive to the computer?

·         Do you remember making any recent changes to the computer prior to this issue?

I would suggest you to follow the steps mentioned below:

Method 1:

You may check if the hard drive work on different computer.

Method 2:

Check the status of hard drive in disk management, follow these steps:

a.       Open Computer Management by clicking the Start button, clicking Control Panel, clicking System and Security, clicking Administrative Tools, and then double-clicking Computer Management.‌ If you're prompted for an administrator password or confirmation, type the password or provide confirmation.

b.      In the left pane, under Storage, click Disk Management, and then look for the new drive.

Method 3:

Open hardware and device troubleshooter and check if the issue persists, follow the steps in the following link:

http://windows.microsoft.com/en-us/windows7/Open-the-Hardware-and-Devices-troubleshooter

Method 4:

If the above step fails add drive letter to hard drive and check if the issue persists, follow the steps in the following link:

http://windows.microsoft.com/en-US/windows7/Change-add-or-remove-a-drive-letter

It is possible that the drive is experiencing hardware failure.  Have you tested it out on another computer to see if it gives the same symptoms or not?