Hello Mr. Cornell, thanks for the response. I have uploaded the dump file, here is the link: Dump
The unit is a Lenovo Thinkpad T440p.
The unit is currently not with me, but I can provide the copy of its system info later.
BSOD - WORKER_INVALID 0x000000e4
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Anonymous
Good Day,
I am a support and a client have been experiencing BSOD lately here is the dump file.
Can anyone please interpret the dump for me, assuming I have posted the correct required dump.
Thank you in advance.
-Val
================================================== <br><br>Dump File : 051516-20451-01.dmp <br><br>Crash Time : 5/15/2016 5:58:34 PM <br><br>Bug Check String : WORKER_INVALID <br><br>Bug Check Code : 0x000000e4 <br><br>Parameter 1 : 0000000000000001 <br><br>Parameter 2 : fffffa80142dc100 <br><br>Parameter 3 : 0000000000000000 <br><br>Parameter 4 : 0000000000000000 <br><br>Caused By Driver : Netwsw02.sys <br><br>Caused By Address : Netwsw02.sys+1df812 <br><br>File Description : <br><br>Product Name : <br><br>Company : <br><br>File Version : <br><br>Processor : x64 <br><br>Crash Address : ntoskrnl.exe+70380 <br><br>Stack Address 1 : <br><br>Stack Address 2 : <br><br>Stack Address 3 : <br><br>Computer Name : <br><br>Full Path : C:\Users\rtarroza\Documents\minidump\051516-20451-01.dmp <br><br>Processors Count : 4 <br><br>Major Version : 15 <br><br>Minor Version : 7601 <br><br>Dump File Size : 287,640 <br><br>Dump File Time : 5/15/2016 5:59:39 PM <br><br>================================================== |
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Anonymous
2016-05-17T01:24:04+00:00 -
Anonymous
2016-05-16T07:49:38+00:00 Please upload copies of your dump files as shared files to your OneDrive with a link here. Please include only those less than 14 days old and limit the number to no more than five.
The dump file will be created at c:\windows\minidump. You may need to change your settings in Windows to be able to see the file. To show hidden files type Folder Options in the search box above the Start button and select View, Advanced Settings and verify that the box before "Show hidden files and folders" is checked and "Hide protected operating system files" is unchecked. You may need to scroll down to see the second item. You should also make certain that the box before "Hide extensions for known file types" is not checked.
What is your computer make and model? If not a branded computer what is your motherboard make and model?
Please download and run Driver View and upload a copy of the report it produces to your OneDrive. To get a report on all drivers select Edit, Select All followed by File, Save Selected Items.Text file format please. http://www.nirsoft.net/utils/driverview.html
Please provide a copy of your System Information file. Type System Information in the Search Box above the start Button and press the ENTER key (alternative is Select Start, All Programs, Accessories, System Tools, System Information). Select File, Export and give the file a name noting where it is located. Do not place the cursor within the body of the report before exporting the file. The system creates a new System Information file each time system information is accessed. You need to allow a minute or two for the file to be fully populated before exporting a copy. Please upload the file to your OneDrive, share with everyone and post a link here. If the report is in a language other than English, please state the language.
For help with OneDrive see paragraph 9.3