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G: drive (local disk) is displayed but is not recognized

Anonymous
2016-05-12T18:59:48+00:00

I am using a 64-bit windows 7 pc that has the following drives being used for a variety of storage: C, G, and M.  All of these are considered local disks and each has a capacity of roughly 700GB and the used space within each varies.  However, after booting up this morning I noticed that the G drive, formerly named 'GridData', was renamed 'local disk' and now has 0 GB capacity and it is as if the drive never existed in the first place.  What could have caused this to occur and how do I restore this disk?  I have tried a system restore using a restore point from a week ago and was unsuccessful.  I have found very little info pertaining to this drive on the web and am in need of some other options.  Please help!!

Windows for home | Previous Windows versions | Files, folders, and storage

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  1. Anonymous
    2016-05-13T12:54:08+00:00

    Hi,

    Thank you for contacting Microsoft community.

    I understand that you are able to see a local drive of G in the computer but it is not recognizing & showing as 0 GB capacity.

    I would like to ask few questions regarding your query:

    1. Have you accidently format the Local drive of G?
    2. Is the computer is infected by virus recently?
    3. Have may any changes on the computer prior to the issue?
    4. Do you see any yellow\red exclamation mark in device manager?

    You may refer to the article mentioned below for “Open Device Manager”.

    Open Device Manager

    I would suggest you to open Disc management and check if the drive is detected there, here are the steps:

    1. Open Computer Management by clicking the Start button, clicking Control Panel, clicking System and Security, clicking Administrative Tools, and then double-clicking Computer    Management. If you're prompted for an administrator password or confirmation, type the password or provide confirmation.

     2. In the left pane, click Disk Management.

    If it the hard drive recognizes in the disc management and if there is no drive letter assigned, I would suggest you right click on the drive and assign a drive letter and check if it helps:

     1. Right-click the drive to change, and then click Change Drive Letter and Paths.

     2. Do one of the following:

    ·         To assign a drive letter if one has not already been assigned, click Add, click the letter that you want to use, and then click OK.

    ·         To change a drive letter, click Change, click Assign the following drive letter, click the letter that you want to use, and then click OK.

    ·         To remove a drive letter, click Remove, and then click yes to confirm that you want to remove it.

    You may refer to the link mentioned below for more information:

    Change, add, or remove a drive letter

    Please respond back with the status of the issue and let us know if you have any issues.

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