Change OEM Product ID to a retail product ID

Hi,

Thank you for posting your query on Microsoft Community.

With the issue description, I understand that you want to remove the OEM Product ID from your Windows 7 machine. I will certainly help you in getting this fixed.

I would like to inform you that OEM Licenses are locked to the first computer on which they are installed and activated, and cannot be moved to another computer under any circumstances.

There seems to be two types of OEM versions available.  The branded OEM version from large computer makers such as HP, Dell and Lenovo.  These can be BIOS locked but it would never seem to be locked by MAC address.

Then, there is the generic OEM version, which does not have any type of LOCK locally on the PC.  This is for the small OEM PC builders.

As for the "activate by phone" method, it can be conceived that you can be considered as the "OEM" builder.

How to activate Windows 7 manually (activate by phone)

1. Click Start, and in the Search box type: slui.exe  4
2. Next press the ‘ENTER’ key
3. Select your ‘Country’ from the list.
4. Choose the ‘Phone Activation’ option.
5. Stay on the phone (do not select/press any options) and wait for a person to help you with activation.
6. Explain your problem clearly to the support person.

Get Help Activating Microsoft Windows

http://support.microsoft.com/kb/950929/en-us

Hope this information is helpful. Please write back to us if you need any further assistance, we'll be glad to assist you.

My Win 7 is activated and is listed as genuine. I just cannot download updaters because the install did not fill hrOnline. (MGADiag).

Diagnostic Report (1.9.0027.0):

---

Windows Validation Data-->

Validation Code: 0

Cached Online Validation Code: N/A, hr = 0xc004f012

Windows Product Key: *****-*****-FPMT4-8G99M-8PKTM

Windows Product Key Hash: yxHYvlW0B70elh00FPnEA5JT9Z0=

Windows Product ID: 00371-OEM-9204742-46613

Windows Product ID Type: 8

Windows License Type: COA SLP

Windows OS version: 6.1.7601.2.00010100.1.0.048

ID: {7889844F-F1D9-45D0-85A8-AF328134988C}(1)

Is Admin: Yes

TestCab: 0x0

LegitcheckControl ActiveX: N/A, hr = 0x80070002

Signed By: N/A, hr = 0x80070002

Product Name: Windows 7 Professional

Architecture: 0x00000009

Build lab: 7601.win7sp1_gdr.130828-1532

TTS Error:

Validation Diagnostic:

Resolution Status: N/A

Vista WgaER Data-->

ThreatID(s): N/A, hr = 0x80070002

Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->

Cached Result: N/A, hr = 0x80070002

File Exists: No

Version: N/A, hr = 0x80070002

WgaTray.exe Signed By: N/A, hr = 0x80070002

WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->

Cached Result: N/A, hr = 0x80070002

Version: N/A, hr = 0x80070002

OGAExec.exe Signed By: N/A, hr = 0x80070002

OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->

Office Status: 109 N/A

OGA Version: N/A, 0x80070002

Signed By: N/A, hr = 0x80070002

Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

Browser Data-->

Proxy settings: N/A

User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)

Default Browser: C:\Program Files\Internet Explorer\iexplore.exe

Download signed ActiveX controls: Prompt

Download unsigned ActiveX controls: Disabled

Run ActiveX controls and plug-ins: Allowed

Initialize and script ActiveX controls not marked as safe: Disabled

Allow scripting of Internet Explorer Webbrowser control: Disabled

Active scripting: Allowed

Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->

File Mismatch: C:\Windows\system32\wat\watadminsvc.exe[Hr = 0x80070003]

File Mismatch: C:\Windows\system32\wat\npwatweb.dll[Hr = 0x80070003]

File Mismatch: C:\Windows\system32\wat\watux.exe[Hr = 0x80070003]

File Mismatch: C:\Windows\system32\wat\watweb.dll[Hr = 0x80070003]

Other data-->

Office Details: <GenuineResults><MachineData><UGUID>{7889844F-F1D9-45D0-85A8-AF328134988C}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.048</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-8PKTM</PKey><PID>00371-OEM-9204742-46613</PID><PIDType>8</PIDType><SID>S-1-5-21-560410083-983912424-1105825683</SID><SYSTEM><Manufacturer>HP-Pavilion</Manufacturer><Model>NY809AV-ABA e9110t</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>5.10   </Version><SMBIOSVersion major="2" minor="5"/><Date>20090907000000.000000+000</Date></BIOS><HWID>25FA3B07018400F8</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Central Standard Time(GMT-06:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>HPQOEM</OEMID><OEMTableID>SLIC-CPC</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults> 

Spsys.log Content: 0x80070002

Licensing Data-->

Software licensing service version: 6.1.7601.17514

Name: Windows(R) 7, Professional edition

Description: Windows Operating System - Windows(R) 7, OEM_COA_SLP channel

Activation ID: c1027486-8ae8-4633-9cf9-9658ed80504d

Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f

Extended PID: 00371-00184-047-446613-02-1033-7601.0000-1172016

Installation ID: 011200356593108666989823547076724585227295503734921343

Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338

Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339

Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341

Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340

Partial Product Key: 8PKTM

License Status: Licensed

Remaining Windows rearm count: 3

Trusted time: 5/2/2016 11:03:04 AM

Windows Activation Technologies-->

HrOffline: 0x00000000

HrOnline: N/A

HealthStatus: 0x0000000000000000

Event Time Stamp: N/A

ActiveX: Not Registered - 0x80040154

Admin Service: Not Registered - 0x80040154

HealthStatus Bitmask Output:

HWID Data-->

HWID Hash Current: LgAAAAEAAgABAAEAAAACAAAAAQABAAEAonaEyb7UksOENICpfiaaiBCY6nJMWA==

OEM Activation 1.0 Data-->

N/A

OEM Activation 2.0 Data-->

BIOS valid for OA 2.0: yes

Windows marker version: 0x20001

OEMID and OEMTableID Consistent: yes

BIOS Information:

  ACPI Table Name OEMID Value OEMTableID Value

  APIC   HPQOEM  SLIC-CPC

  FACP   HPQOEM  SLIC-CPC

  HPET   HPQOEM  SLIC-CPC

  MCFG   HPQOEM  SLIC-CPC

  OEMB   HPQOEM  SLIC-CPC

  GSCI   HPQOEM  SLIC-CPC

  SLIC   HPQOEM  SLIC-CPC

  SSDT   HPQOEM  SLIC-CPC

The OEM Product ID is NOT held in the BIOS with Windows 7, only 8 onwards introduced the actual key being held on the system and did away with requiring labels to be fitted.

The SLIC table entry is used by the OEM operating system provided by manufacturers to verify it is running on a legitimate system. This for example prevents a Dell image being used on an HP computer but it also prevents users upgrading systems illegally with the right manufacturer image. The key itself is held in the recovery image files provided by the manufacturer.

The question is where did you get your Pro image from? A retail pack or a single OEM pack would have its own key which you would have had to enter during setup and these ignore the SLIC entry, it makes no difference if the product versions do not match. You cannot change the SLIC entry and HP wouldn't do it either.

Download and run the following:

http://go.microsoft.com/fwlink/?LinkID=52012

when it completes click on the copy button, nothing will happen but open a reply on here and paste to let us see the result.

My problem is not activation, My Win 7 pro was marked as genuine and I assume that means it is activated.

My problem is that it will not update. I assumed it is because the Product ID is still listed as an OEM ID.  I am not trying to move an operating system. I have bought a full version of Windows 7 Professional and formatted the disc before installing.  It is helpful to know the OEM product ID on my HP computer is in the BIOS.  Do I contact HP to change the BIOS?  I have an upper range hearing loss and have difficulty hearing female or SE Asian accents; is their any way of getting help through chat?