DLL files errors + Exe errors can't open any program

I tried to type this command :

DISM.exe /Online /Cleanup-image /Restorehealth

I get this :

Deployment Image Servicing and Management tool

Version: 6.3.9600.17031

Image Version: 6.3.9600.17031

Error: 0x80004002

DISM failed. No operation was performed.

For more information, review the log file.

The DISM log file can be found at C:\Windows\Logs\DISM\dism.log

Hi,

I would also suggest you to scan your computer with Microsoft Safety Scanner, which would help us to get rid of viruses, spyware, and other malicious software. The Microsoft Safety Scanner is a free security tool that provides on-demand scanning and helps remove viruses, spyware, and other malicious software. It works with your existing Antivirus software. Refer to the link to download and run the scanner:

http://www.microsoft.com/security/scanner/en-us/default.aspx

Note: The Microsoft Safety Scanner expires 10 days after being downloaded. To rerun a scan with the latest anti-malware definitions, download and run the Microsoft Safety Scanner again.

Important: Any data files that are infected may only be cleaned by deleting the file entirely, which means there is a potential for data loss.

Hope this information helps. Please let us know if you need any other assistance with Windows in future. We will be happy to assist you.

Hello

I run the Microsoft safety scanner, full scan it infected 1 file and it deleted it

I restarted my pc ... but still all the rundll errors keep showing up and I can't use any programs or open videos photos

I replaced some dll files but still the problem exists

please someone help me to solve this problem I can't use my pc .. I really need to use it for work

Hey

Thank you

I tried Step1, when I click recovery pc it says there is a problem with recover your pc

Then I tried Step2, I followed the steps and disabled the startup and everything then I restarted my pc .. tried to download dll fixer program everything was good it downloaded until I run it, it gave me error:

The application was unable to start correctly (0xc000007b). Click OK to close the application

Then it shows another message same contain but different file ( WerFault.exe)

Please help me I even can't backup my files .. I tried to copy some files to my hard-disk it doesn't full copy

Hi,

As per the description, I understand that you are getting an error message on startup.

Let’s try the Methods to diagnose this issue.

Method 1:

Step 1:

I suggest you to try to boot the computer in safe mode and check, Please refer to the below Microsoft article and check if it helps.

http://windows.microsoft.com/en-us/windows-8/windows-startup-settings-safe-mode

Step 2:

I suggest you to perform clean boot and check, using this Microsoft Article because may be a third party application is causing this issue.

https://support.microsoft.com/en-us/kb/929135

**NOTE:**A clean boot is performed to start Windows by using a minimal set of drivers and startup programs. This helps eliminate software conflicts that occur when you install a program or an update or when you run a program in Windows. You may also troubleshoot or determine what conflict is causing the problem by performing a clean boot. You must log on to the computer as an administrator to be able to perform a clean boot. Your computer may temporarily lose some functionality when you perform a clean boot. When you start the computer normally, the functionality returns. However, you may receive the original error message, or experience the original behavior if the problem still exists. If the computer is connected to a network, network policy settings may prevent you from following these steps.

https://support.microsoft.com/kb/929135

Once you perform clean boot do refer to the section “How to reset the computer to start normally after clean boot troubleshooting” to boot the computer in normal mode.

Method 2:

I would suggest you to perform a SFC Scan and check if it helps.

Refer to the following link given below.

https://support.microsoft.com/en-us/kb/929833

Note: While performing SFC Scan I would recommend you to make sure that there are no applications or programs running on the back ground.

Hope this information helps. Please let us know if you need any other assistance with Windows in future. We will be happy to assist you.