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Cannot install "Microsoft® 2.4GHz Transceiver v7.0" (wireless Desktop 3000)

Anonymous
2011-08-27T13:58:10+00:00

I have bought a new wireless Microsoft mouse and keyboard (wireless desktop 3000) it seems that the "Microsoft® 2.4GHz Transceiver v7.0" cannot be installed properly as I kept receiving this message every time I update the driver.

And it also says "windows has determined the driver software for your device is up to date.

Microsoft Mouse and Keyboard Detection Driver (USB).

And when opened the driver's properties this is the Device status:

" This device is not configured correctly. (Code 1)

The parameter is incorrect.

To find a driver for this device, click Update Driver."

Any help PLEASE?

Windows for home | Previous Windows versions | Devices and drivers

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2011-08-28T06:23:09+00:00

    Hi,

    Follow the suggestions and check if this works fine.

    Method 1

    You may run the Hardware troubleshooter.

    Open the Hardware and Devices troubleshooter

    http://windows.microsoft.com/en-US/windows7/Open-the-Hardware-and-Devices-troubleshooter

    Method 2

    You may follow the steps from the article.

    Troubleshoot response failures in wireless keyboard or mouse

    http://support.microsoft.com/kb/838398

    Method 3

    If the issue still exists, you may contact Microsoft Hardware support.

    Microsoft Hardware

    http://www.microsoft.com/hardware/en-us/support

    30+ people found this answer helpful.
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  1. Anonymous
    2012-02-22T07:24:25+00:00

    Hi benwu1,

    If you’re facing similar kind of issue, you may create a new thread by going here:

    http://answers.microsoft.com/en-us

    1 person found this answer helpful.
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  2. Anonymous
    2016-06-15T21:37:14+00:00

    You will get the driver if you install the Mouse and Keyboard Center 2.7 application found in the product page of your keyboard.

    Here's a direct link to the software download - mine is the Microsoft Wireless Keyboard 5050, and it uses the 2.4GHz Transceiver v7.0 adapter too...

    http://download.microsoft.com/download/B/C/E/BCE4E8E3-B2B2-4E04-9445-0670E71B0474/MouseKeyboardCenter\_64bit\_ENG\_2.7.133.exe

    https://www.microsoft.com/accessories/en-us/products/keyboards/wireless-comfort-desktop-5050/pp4-00001#techspecs-connect

    Microsoft is dumb for not including standard Microsoft drivers in a Windows OS build...

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  3. Anonymous
    2012-02-21T21:20:10+00:00

    I got the same problem.  have you got around this it?

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