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Windows System Assessment Tool has stopped working

Anonymous
2016-06-05T11:32:07+00:00

It's second time when i get this error: Windows System Assessment Tool has stopped working

Problem signature:

  Problem Event Name: APPCRASH

  Application Name: winsat.exe

  Application Version: 6.1.7600.16385

  Application Timestamp: 4a5bc551

  Fault Module Name: nvwgf2umx.dll

  Fault Module Version: 10.18.13.6822

  Fault Module Timestamp: 573e6507

  Exception Code: c000001d

  Exception Offset: 0000000000accf05

  OS Version: 6.1.7600.2.0.0.256.1

  Locale ID: 1033

  Additional Information 1: 88a2

  Additional Information 2: 88a2afbf93204489cb6fc806d9ade66a

  Additional Information 3: 4d4f

  Additional Information 4: 4d4f49ae2f58cb651454a02c59efa223

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  1. Anonymous
    2016-06-06T04:34:07+00:00

    Hi,

    As per the issue description you are facing issue with Windows System Assessment Tool. The issue could be if there is some third party conflict or some type of corruption. The issue could also be if some system files corruption. Try the steps provided below and see if it helps.

    Method 1

    Step 1:

    Let’s boot the computer in Safe Mode and check if issue reappears. Safe mode is a diagnostic mode that starts your computer in a limited state. Only the basic files and drivers necessary to run Windows are started. The words Safe Mode appear in the corners of your monitor to identify which Windows mode you’re using. You may refer to the article mentioned below to boot the computer in safe mode.

    Advanced startup options (including safe mode).

    http://windows.microsoft.com/en-in/windows7/advanced-startup-options-including-safe-mode

    Step 2:

    If your computer works fine in safe mode, I would suggest you to perform clean boot.

    Putting your system in Clean Boot state helps in identifying if any third party applications or startup items are causing the issue. You need to follow the steps from the article mentioned below to perform a Clean Boot.

    Refer to the link to perform clean boot.

    How to perform a clean boot in Windows

    http://support.microsoft.com/kb/929135/en-us

    Note: Refer "How to reset the computer to start normally after clean boot troubleshooting" to reset the computer to start as normal after troubleshooting.

    Method 2

    If issue still persists and you are able to login to your computer then I would suggest you to check the system files are they working fine or not and to check that try to run System File Checker (SFC) tool.

    SFC scan will scans all protected system files and replaces incorrect versions with correct Microsoft versions.

    How to use the System File Checker tool to troubleshoot missing or corrupted system files on Windows Vista or on Windows 7.

    1. Go to Start, click All Programs and open Accessories.
    2. Right click on Command Prompt in the Program list and then select Run as administrator. If you are prompted for an administrator password or for confirmation, type your password, or click OK.
    3. In the Command Prompt, type the following command, and then press ENTER:

    sfc /scannow

    For more information refer to this link:

    http://support.microsoft.com/kb/929833/en-us

    Hope this would help. If issue still persists post back with current status of your computer and result of the proposed suggestion, we will be happy to assist you.

    Regards,

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