I had a similar experience today. I was making some questionable browsing choices this afternoon and all of a
sudden a deluge of alarming pop-ups that would not stop came up with a toll free number. The person had an Asian
accent and took me on a long conversation about how my IP address had been hacked. He asked if I was in the US or Canada, which I thought was strange. Fortunately, he said, my laptop was free of viruses but my IP address had been compromised by hackers. He showed me lists of errors in IE along with "services that had been stopped by the hackers"
and that my personal information and identity were at risk. He said my IPA had been hacked by multiple hackers and the problem would only persist and get worse. In fact, all our devices in the house were at risk, including tablets.
Ultimately he got to the sell tactics. I could fix and buy internet security measures that would clean and protect
my IPA for a year, or forever, for about $450 of course. Oh and there was also a "tech fee" of $120.
I almost bought it but said no, after many vigorous and scary sounding attempts by the 'rep' to wear me down and get me to change my mind. He sounded very knowledgable and had me very scared. But thankfully I could not afford
this expense at the moment and ultimately I hung up on the guy in the middle of his last ditch scare tactic/sell attempt.
After reading these recommendations and inquiries I feel much better about not taking the bait.
Thank you so much for these valuable insights. That my IPA had been hacked, not my computer, was a twist that really threw me and almost had me convinced.
Thanks again!