.Net 4.6.1 Updates Fail on Windows 7 With Error 0x648

Hi Jayant,

Thanks again for your help with this - my testing time is a little limited at the moment, so I'm trying to work through the various suggestions in the different links and will let you know when that is complete!  So far, the only possibility I have found is that there are sometimes entries for .NET 4.6 install files under the HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows NT\CurrentVersion\AppCompatFlags\Compatibility Assistant\Persisted registry key.  However, when I have asked users to remove these values and retry the updates, it still gives the same error.

There was previously a GPO active to install .NET 4.6 to some PCs, and it seems to be mostly these ones that now return the error.  Could it be that something is stuck in the registry as a result, and this is causing the clients to fail to determine the actual installed version of .NET (which is now definitely 4.6.1)?

Thanks,

Tom

Hi Tom,

Thank you for keeping us posted.

I appreciate all your efforts in trying to fix this issue.

There could be a possibility that this issue might have occurred due to corruption in .Net framework or it needs to be updated on the system.

I would suggest you to try the following methods and check if it helps.

Method 1:

To diagnose the problem whether any third party program or application is causing the conflict, I would suggest you to try “clean boot” and check if it helps.

Placing your system in “Clean Boot” state helps in identifying if any third party applications or startup items are causing the issue. You need to follow the steps from the article mentioned below to perform a Clean Boot.

How to perform a “clean boot” in Windows, please follow the steps in the link provided below.

http://support.microsoft.com/kb/929135/en-us

Note: Refer "How to reset the computer to start normally after clean boot troubleshooting" to reset the computer to start as normal after troubleshooting.

Try to reboot the system and check if it helps.

If the issue persists, follow method 2          

Method 2:

Please refer to the article in the link given below and follow the steps and check if it helps.

Troubleshooting Blocked .NET Framework Installations and Uninstallations.

https://msdn.microsoft.com/en-us/library/hh925569(v=vs.110).aspx

**Note:**This section, method, or task contains steps that tell you how to modify the registry. However, serious problems might occur if you modify the registry incorrectly. Therefore, make sure that you follow these steps carefully. For added protection, back up the registry before you modify it. Then, you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click the following article number to view the article in the Microsoft Knowledge Base:

How to back up and restore the registry in Windows

For reference:

You may refer to the following articles given below and check if that helps.

Installing the .NET Framework

https://msdn.microsoft.com/en-us/library/5a4x27ek(v=vs.110).aspx

How to: Determine which .Net Framework Updates are installed

https://msdn.microsoft.com/en-us/library/hh925567(v=vs.110).aspx

**Note:**This section, method, or task contains steps that tell you how to modify the registry. However, serious problems might occur if you modify the registry incorrectly. Therefore, make sure that you follow these steps carefully. For added protection, back up the registry before you modify it. Then, you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click the following article number to view the article in the Microsoft Knowledge Base:

How to back up and restore the registry in Windows

Microsoft .Net Framework Update required

https://technet.microsoft.com/en-us/library/bb219038(v=exchg.80).aspx

I hope this information is helpful.

Please do let us know if you need any further assistance, we will be glad to assist you.

Thank you.

Also, if it helps, here is the result of a diff on the log files for a successful and unsuccessful update (these are both from my PC - the reference is the success log and the diff is the failure):

Comparing files C:\PS\blut.txt and C:\PS\BLIT.TXT

***** C:\PS\blut.txt

Environment details:

CommandLine = E:\36f6fb3ab7f41ce4d626695acc146e\Setup.exe /q /norestart /chainingpackage NETFX45WUKB

TimeZone = W. Europe Daylight Time

***** C:\PS\BLIT.TXT

Environment details:

CommandLine = E:\9ece86f08b260314c9a2a423e889c7\Setup.exe /q /norestart /chainingpackage NETFX45WUKB

TimeZone = W. Europe Daylight Time

*****

***** C:\PS\blut.txt

Environment details 

Loading localized engine data for language 1033 from E:\36f6fb3ab7f41ce4d626695acc146e\1033\LocalizedData.xml

Entering Function: LocalizedData::CreateLocalizedData

***** C:\PS\BLIT.TXT

Environment details 

Loading localized engine data for language 1033 from E:\9ece86f08b260314c9a2a423e889c7\1033\LocalizedData.xml

Entering Function: LocalizedData::CreateLocalizedData

*****

***** C:\PS\blut.txt

Exists: evaluating

Failed to get context of product code {94A631D5-B30A-3DD8-B65C-1117C09DA73E}, error: 1605

MsiXmlBlob: this patch is applicable

***** C:\PS\BLIT.TXT

Exists: evaluating

MsiDeterminePatchSequence failed for product code {94A631D5-B30A-3DD8-B65C-1117C09DA73E}, error: 1605

MsiXmlBlob: this patch is applicable

*****

***** C:\PS\blut.txt

Applicability for Installing: evaluating each item

Determining state: of E:\36f6fb3ab7f41ce4d626695acc146e\NDP46-KB3164025.msp

evaluating ApplicableIf:

***** C:\PS\BLIT.TXT

Applicability for Installing: evaluating each item

Determining state: of E:\9ece86f08b260314c9a2a423e889c7\NDP46-KB3164025.msp

evaluating ApplicableIf:

*****

***** C:\PS\blut.txt

Exists: evaluating

Failed to get context of product code {94A631D5-B30A-3DD8-B65C-1117C09DA73E}, error: 1605

MsiXmlBlob: this patch is applicable

***** C:\PS\BLIT.TXT

Exists: evaluating

MsiDeterminePatchSequence failed for product code {94A631D5-B30A-3DD8-B65C-1117C09DA73E}, error: 1605

MsiXmlBlob: this patch is applicable

*****

***** C:\PS\blut.txt

Exists evaluated to false

Determining state of E:\36f6fb3ab7f41ce4d626695acc146e\NDP46-KB3164025.msp - available but not verified yet

Determining state: of E:\36f6fb3ab7f41ce4d626695acc146e\SetupUtility.exe

Determining state of E:\36f6fb3ab7f41ce4d626695acc146e\SetupUtility.exe - available but not verified yet

Determining state: of MSIServer

***** C:\PS\BLIT.TXT

Exists evaluated to false

Determining state of E:\9ece86f08b260314c9a2a423e889c7\NDP46-KB3164025.msp - available but not verified yet

Determining state: of E:\9ece86f08b260314c9a2a423e889c7\SetupUtility.exe

Determining state of E:\9ece86f08b260314c9a2a423e889c7\SetupUtility.exe - available but not verified yet

Determining state: of MSIServer

*****

***** C:\PS\blut.txt

Exists: evaluating

Failed to get context of product code {94A631D5-B30A-3DD8-B65C-1117C09DA73E}, error: 1605

MsiXmlBlob: this patch is applicable

***** C:\PS\BLIT.TXT

Exists: evaluating

MsiDeterminePatchSequence failed for product code {94A631D5-B30A-3DD8-B65C-1117C09DA73E}, error: 1605

MsiXmlBlob: this patch is applicable

*****

***** C:\PS\blut.txt

Exists: evaluating

Failed to get context of product code {94A631D5-B30A-3DD8-B65C-1117C09DA73E}, error: 1605

MsiXmlBlob: this patch is applicable

***** C:\PS\BLIT.TXT

Exists: evaluating

MsiDeterminePatchSequence failed for product code {94A631D5-B30A-3DD8-B65C-1117C09DA73E}, error: 1605

MsiXmlBlob: this patch is applicable

*****

***** C:\PS\blut.txt

Exists: evaluating

Failed to get context of product code {94A631D5-B30A-3DD8-B65C-1117C09DA73E}, error: 1605

MsiXmlBlob: this patch is applicable

***** C:\PS\BLIT.TXT

Exists: evaluating

MsiDeterminePatchSequence failed for product code {94A631D5-B30A-3DD8-B65C-1117C09DA73E}, error: 1605

MsiXmlBlob: this patch is applicable

*****

***** C:\PS\blut.txt

Action: Disk space check for items being downloaded

Drive:[C:] Bytes Needed:[2064386] Bytes Available:[43833106432]

Action complete

***** C:\PS\BLIT.TXT

Action: Disk space check for items being downloaded

Drive:[C:] Bytes Needed:[2064386] Bytes Available:[43585937408]

Action complete

*****

***** C:\PS\blut.txt

Action: Downloading and/or Verifying Items

Verifying Digital Signatures: E:\36f6fb3ab7f41ce4d626695acc146e\NDP46-KB3164025.msp

E:\36f6fb3ab7f41ce4d626695acc146e\NDP46-KB3164025.msp: Verifying signature for NDP46-KB3164025.msp

Signature verified, verifying signer

E:\36f6fb3ab7f41ce4d626695acc146e\NDP46-KB3164025.msp - Signature verified successfully for NDP46-KB3164025.msp

E:\36f6fb3ab7f41ce4d626695acc146e\NDP46-KB3164025.msp Signature verified successfully for NDP46-KB3164025.msp

Signature verification succeeded for NDP46-KB3164025.msp

File E:\36f6fb3ab7f41ce4d626695acc146e\NDP46-KB3164025.msp, locked for install. 

Verifying Digital Signatures: E:\36f6fb3ab7f41ce4d626695acc146e\NDP46-KB3164025.msp Success

Verifying Digital Signatures: E:\36f6fb3ab7f41ce4d626695acc146e\SetupUtility.exe

E:\36f6fb3ab7f41ce4d626695acc146e\SetupUtility.exe: Verifying signature for SetupUtility.exe

Signature verified, verifying signer

E:\36f6fb3ab7f41ce4d626695acc146e\SetupUtility.exe - Signature verified successfully for SetupUtility.exe

E:\36f6fb3ab7f41ce4d626695acc146e\SetupUtility.exe Signature verified successfully for SetupUtility.exe

Signature verification succeeded for SetupUtility.exe

File lock postponed for E:\36f6fb3ab7f41ce4d626695acc146e\SetupUtility.exe.

Verifying Digital Signatures: E:\36f6fb3ab7f41ce4d626695acc146e\SetupUtility.exe Success

Action complete

***** C:\PS\BLIT.TXT

Action: Downloading and/or Verifying Items

Verifying Digital Signatures: E:\9ece86f08b260314c9a2a423e889c7\NDP46-KB3164025.msp

E:\9ece86f08b260314c9a2a423e889c7\NDP46-KB3164025.msp: Verifying signature for NDP46-KB3164025.msp

Signature verified, verifying signer

E:\9ece86f08b260314c9a2a423e889c7\NDP46-KB3164025.msp - Signature verified successfully for NDP46-KB3164025.msp

E:\9ece86f08b260314c9a2a423e889c7\NDP46-KB3164025.msp Signature verified successfully for NDP46-KB3164025.msp

Signature verification succeeded for NDP46-KB3164025.msp

File E:\9ece86f08b260314c9a2a423e889c7\NDP46-KB3164025.msp, locked for install. 

Verifying Digital Signatures: E:\9ece86f08b260314c9a2a423e889c7\NDP46-KB3164025.msp Success

Verifying Digital Signatures: E:\9ece86f08b260314c9a2a423e889c7\SetupUtility.exe

E:\9ece86f08b260314c9a2a423e889c7\SetupUtility.exe: Verifying signature for SetupUtility.exe

Signature verified, verifying signer

E:\9ece86f08b260314c9a2a423e889c7\SetupUtility.exe - Signature verified successfully for SetupUtility.exe

E:\9ece86f08b260314c9a2a423e889c7\SetupUtility.exe Signature verified successfully for SetupUtility.exe

Signature verification succeeded for SetupUtility.exe

File lock postponed for E:\9ece86f08b260314c9a2a423e889c7\SetupUtility.exe.

Verifying Digital Signatures: E:\9ece86f08b260314c9a2a423e889c7\SetupUtility.exe Success

Action complete

*****

***** C:\PS\blut.txt

Exists evaluated to false

evaluating IsPresent:

returning false

calling PerformAction on an installing performer

***** C:\PS\BLIT.TXT

Exists evaluated to false

calling PerformAction on an installing performer

*****

***** C:\PS\blut.txt

Entering Function: BaseMspInstallerT >::PerformAction

Action: Performing Install on MSP: E:\36f6fb3ab7f41ce4d626695acc146e\NDP46-KB3164025.msp targetting Product: Microsoft .NET Fra

mework 4.6.1

Successfully called MsiEnableLog with log file set to C:\Users\T142C~1.WOO\AppData\Local\Temp\KB3164025_20160722_133824307-Micr

osoft .NET Framework 4.6.1-MSP0.txt

Log File C:\Users\T142C~1.WOO\AppData\Local\Temp\KB3164025_20160722_133824307-Microsoft .NET Framework 4.6.1-MSP0.txt does not 

yet exist but may do at Watson upload time

about to call MsiInstallProduct with PATCH="E:\36f6fb3ab7f41ce4d626695acc146e\NDP46-KB3164025.msp" on product {BD6F5371-DAC1-30

F0-9DDE-CAC6791E28C3}(C:\Windows\Installer\3372b.msi) to install patches.

Returning IDNO. INSTALLMESSAGE_USER [You must restart your system for the configuration changes made to Microsoft .NET Framewor

k 4.6.1 to take effect. Click Yes to restart now or No if you plan to manually restart later.]

Patch (E:\36f6fb3ab7f41ce4d626695acc146e\NDP46-KB3164025.msp) Install succeeded on product (Microsoft .NET Framework 4.6.1) and

 requires reboot. Msi Log: 

MSI returned 0xBC2: ERROR_SUCCESS_REBOOT_REQUIRED

Action 

PerformMsiOperation returned 0xBC2

exiting function/method

PerformMsiOperation returned 0xBC2

Item Requested Reboot.

Wait for Item (MSIServer) to be available

MSIServer is now available to install

Creating new Performer for ServiceControl item

Action: ServiceControl - Stop MSIServer

ServiceControl operation succeeded!

Action complete

Error 0 is mapped to Custom Error: 

Action complete

Final Result: Installation completed successfully with success code: (0x80070BC2), "The requested operation is successful. Chan

ges will not be effective until the system is rebooted. " (Elapsed time: 0 00:00:26).

***** C:\PS\BLIT.TXT

Entering Function: BaseMspInstallerT >::PerformAction

Action: Performing Install on MSP: E:\9ece86f08b260314c9a2a423e889c7\NDP46-KB3164025.msp targetting Product: Microsoft .NET Fra

mework 4.6

Successfully called MsiEnableLog with log file set to C:\Users\T142C~1.WOO\AppData\Local\Temp\KB3164025_20160722_112315218-Micr

osoft .NET Framework 4.6-MSP0.txt

Log File C:\Users\T142C~1.WOO\AppData\Local\Temp\KB3164025_20160722_112315218-Microsoft .NET Framework 4.6-MSP0.txt does not ye

t exist but may do at Watson upload time

Patch (E:\9ece86f08b260314c9a2a423e889c7\NDP46-KB3164025.msp) Install failed on product (Microsoft .NET Framework 4.6). Msi Log

: 

MSI returned 0x648

Entering Function: MspInstallerT >::Rollback

exiting function/method

Action Rollback changes

PerformMsiOperation returned 0x648

exiting function/method

PerformMsiOperation returned 0x648

OnFailureBehavior for this item is to Rollback.

Action complete

Sending Manifest Report

Final Result: Installation failed with error code: (0x80070648), "Unknown property. " (Elapsed time: 0 00:00:04).

*****

Hi Jayant,

Thanks for your response - I've tried following those steps, and while it does remove .NET from the system I get exactly the same problem again.  Once I reinstall .NET 4.6.1 I am offered 6 security updates.  If I install all 6 together, they will work, but if I install 5 of them, reboot, and try to install the 6th it will fail with error 648 again:

Again, the update fails because it is trying to update 4.6 and not 4.6.1 - yet when I look in my registry I can't see anything that would tell the update to aim at 4.6:

gci -Path 'HKLM:\SOFTWARE\Microsoft\NET Framework Setup\NDP\v4' -Recurse

    Hive: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\NET Framework Setup\NDP\v4

Name                           Property                                                                                                                                                           

----                           --------                                                                                                                                                           

Client                         Version       : 4.6.01055                                                                                                                                          

                               TargetVersion : 4.0.0                                                                                                                                              

                               Install       : 1                                                                                                                                                  

                               MSI           : 1                                                                                                                                                  

                               Servicing     : 0                                                                                                                                                  

                               Release       : 394271                                                                                                                                             

                               InstallPath   : C:\Windows\Microsoft.NET\Framework64\v4.0.30319\                                                                                                   

    Hive: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\NET Framework Setup\NDP\v4\Client

Name                           Property                                                                                                                                                           

----                           --------                                                                                                                                                           

1033                           Version       : 4.6.01055                                                                                                                                          

                               TargetVersion : 4.0.0                                                                                                                                              

                               Install       : 1                                                                                                                                                  

                               Servicing     : 0                                                                                                                                                  

                               Release       : 394271                                                                                                                                             

    Hive: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\NET Framework Setup\NDP\v4

Name                           Property                                                                                                                                                           

----                           --------                                                                                                                                                           

Full                           Version       : 4.6.01055                                                                                                                                          

                               TargetVersion : 4.0.0                                                                                                                                              

                               Install       : 1                                                                                                                                                  

                               MSI           : 1                                                                                                                                                  

                               Servicing     : 0                                                                                                                                                  

                               InstallPath   : C:\Windows\Microsoft.NET\Framework64\v4.0.30319\                                                                                                   

                               Release       : 394271                                                                                                                                             

    Hive: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\NET Framework Setup\NDP\v4\Full

Name                           Property                                                                                                                                                           

----                           --------                                                                                                                                                           

1033                           Version       : 4.6.01055                                                                                                                                          

                               TargetVersion : 4.0.0                                                                                                                                              

                               Install       : 1                                                                                                                                                  

                               Servicing     : 0                                                                                                                                                  

                               Release       : 394271                                                                                                                                             

U:> gci -Path 'HKLM:\SOFTWARE\Microsoft\NET Framework Setup\NDP\v4.0' -Recurse

    Hive: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\NET Framework Setup\NDP\v4.0

Name                           Property                                                                                                                                                           

----                           --------                                                                                                                                                           

Client                         Version : 4.0.0.0                                                                                                                                                  

                               Install : 1    

So, the only way to get the updates to install successfully is to completely uninstall .NET, then install all updates at the same time (and do this for each PC on each update run).  I don't know where else I can look to see why these updates can only recognize the installed version at certain times - and if they don't check these registry values what *are* they looking at?

Thanks,

Tom

Hi Tom,

As per the description, you are experiencing issue with .Net 4.6.1 updates are failing to install with error code 0x648 on the system.

I certainly understand your concern and appreciate all your efforts in trying to fix this issue.

I would suggest you to try the steps provided in the article given below and check if that helps.

.NET Framework Cleanup tool user’s guide

https://blogs.msdn.microsoft.com/astebner/2008/08/28/net-framework-cleanup-tool-users-guide/

Note: This .NET Framework cleanup tool is designed to automatically perform a set of steps to remove selected versions of the .NET Framework from a computer.  It will remove files, directories, registry keys and values and Windows Installer product registration information for the .NET Framework.  The tool is intended primarily to return your system to a known (relatively clean) state in case you are encountering .NET Framework installation, uninstallation, repair or patching errors so that you can try to install again.

I hope this information is helpful.

Please do let us know if you need any further assistance, we will be glad to assist you.

Thank you.