Hi Safetymen,
- Which is the software in question?
- Is the software compatible with Windows 7?
I’d suggest you to completely uninstall the software from your computer and reinstall the same using administrative permissions and see if that fixes the issue.
Also see Uninstalling programs: frequently asked questions
To install the program in administrator mode, follow these steps:
a. Locate the program icon, right-click and select as “Run as administrator”.
b. When the User Account Control (UAC) message is displayed, do one of the following:
- If you are logged on as a standard user, or if UAC is configured to always require credentials, enter the appropriate administrative credentials, and then click OK.
- If you are logged on as an administrator and UAC is not configured to always require credentials, click “Yes” to start the application.
Gokul - Microsoft Support
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