Hi,
Can someone tell me how to remove "Error hard drive safety delete" virus on windows 10. When I get to the point to delete DFDWlz system tells me that I do not have permission to do that. Tried to scan with Microsoft Safety Scanner no result.
Thanks
Georgie
Can you close the browser using Task Manager?
Any new browser extensions that need to be disabled?
Any new programs installed that may have included this unwanted malware?
Fake Tech Support Scams – see video from the MS Digital Crimes Unit (copy/paste the link into your browser). https://www.youtube.com/watch?v=hQpm2ldzUno
https://blog.malwarebytes.org/fraud-scam/2014/11/psa-tech-support-scams-pop-ups-on-the-rise/
For issues with "tech support scam" popups while using Edge see the Answer of GreginMich dated June 20, 2016: http://answers.microsoft.com/en-us/protect/forum/protect\_other-protect\_scanning/1-888-2361-scam/0990122e-61a9-431b-947e-a904c202fa7c
For issues with Google Chrome see How to stop unwanted pop-ups or homepage changes in Chrome, and How to reset Google Chrome settings. You may want to use https://www.google.com/chrome/cleanup-tool/
If you cannot resolve this issue see this free multi-step removal guide from Malwaretips.com: https://malwaretips.com/blogs/remove-hard-drive-safety-delete-starting-virus/
You may need to reset your browsers:
https://malwaretips.com/blogs/reset-internet-explorer-settings/
https://malwaretips.com/blogs/reset-chrome-settings/
https://malwaretips.com/blogs/reset-firefox-settings/
http://www.howtogeek.com/237527/how-to-reset-microsoft-edge-in-windows-10/
Good luck...
http://blog.emsisoft.com/2015/01/27/top-10-ways-pups-sneak-onto-your-computer-and-how-to-avoid-them/