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Error Code 101 (NET;;ERR_CONNECTION_RESET: The connection was reset.

Anonymous
2013-01-29T12:04:53+00:00

I have begun to experience this problem intermittently only during the past couple of weeks. Error Code 101 (NET;;ERR_CONNECTION_RESET:  The connection was reset.

Facts:

  1. This has nothing to do with the website as ability to access all websites is lost for a period of about 3-5 minutes - then seems to resolve itself.
  2. This is nothing to do with the network - as I first experienced the problem using mobile broadband and the problem continues with conventional broadband.
  3. I don't experience the issue at all with my mobile and can access sites whilst PC is temporarily disabled - using broadband.
  4. Whilst the connectivity issue  that prevents me from accessing websites is active. I can still send and receive email via Outlook and message using Skype
  5. Using Windows 7 and the error code appears with any browser it doesn't make a difference.

I have seen many posts about this subject and I would hope my own experience will provide sufficient information to solve this problem that many people are experiencing.

Windows for home | Previous Windows versions | Internet and connectivity

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  1. Anonymous
    2013-01-30T08:10:57+00:00

    Hi Antony,

    Thank you for posting your question on Microsoft Community!

    After going through your description, it appears that you have an issue with intermittent in the Internet connection. However, in order to guide you in the right direction; I will need some more information. Please help me by answering the questions mentioned below.

    1.      Did you make any changes to the computer prior to this issue?

    2.      Are you using wired or wireless network?

    Check if you can experience the issue in ‘Safe mode with networking’; if safe mode with networking works fine then set the computer to ‘Clean boot’ state to check for software conflicts.

    Step 1:

    Start your computer in safe mode with networking.

    http://windows.microsoft.com/en-US/windows7/Advanced-startup-options-including-safe-mode

    Step 2:

    Keep the computer on a clean boot and check for the issue status.

    How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7.

    http://support.microsoft.com/kb/929135

    Note: Please go through step 3 of the Kb to keep the computer in normal startup after fixing the issue.

    You can also refer to:

    Error 101 (net::ERR_CONNECTION_RESET): The connection was reset.

    http://answers.microsoft.com/en-us/windows/forum/windows_xp-networking/unable-to-login-into-facebook-error-101/b78bd815-7bcc-4dc8-8781-e1c4ad9dbcbf

    Please update more information after trying the above mentioned steps; it would help us to troubleshoot the issue. Please do let us know if you need any help with Windows, we’ll be happy to assist you!

    80+ people found this answer helpful.
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  2. Anonymous
    2016-09-30T02:31:03+00:00

    Hi,

    I would like to know what browser are you using. Thank you for the further information that you will provied.

    Regards.

    40+ people found this answer helpful.
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  3. Anonymous
    2016-09-29T03:51:26+00:00

    I am using Huawei Modem (Model E3372h) and for several days now i can not connect to the internet! i am getting Error code 101 (net::ERR_CONNECTION_RESET)

    Please help me out

    Win.8.1 -64bit

    40+ people found this answer helpful.
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