0.Could you please enter winver in command prompt on win10 computer and look the os version and os version number ?[for example windows 10 enterprise 1809 (os build 17763.316)]
Remote computer
Edition Windows 10 Pro
Version 20H2
Installed on 5/19/2021
OS build 19042.985
Experience Windows Feature Experience Pack 120.2212.2020.0
Work station computer
Edition Windows 10 Home
Version 20H2
Installed on 3/11/2021
OS build 19042.985
Experience Windows Feature Experience Pack 120.2212.2020.0
1.Is your Okidata 320 turbo printer connected to win7 or win10 computer directly(physically) now?
Okidata 320 is directly connected to the work station computer (windows 10 home)
No printer is connected to the remote computer(windows 10 pro)
Not using the win 7 computer anymore
2.Which condition do you have?
(1)Do you connected Okidata 320 turbo printer to win7 directly then remote access win10 ?
(2)Do you remote access from win10 to win7 computer(Okidata 320 turbo printer is installed on win7 physically)
Not using the windows 7 pro computer anymore
Okidata 320 printer is directly connected to the work station computer(win 10 home)
When I am remotely connected to the remote computer(win 10 pro) and try to print to the Okidata 320(which is directly connected to the work station computer) from any program on the remote computer, the printer prints the type in the correct location, BUT the pixels and or characters are partially missing which makes the letters and numbers appear blurry and distorted.
3."OKI MICROLINE 320 Turbo" is your problematical printer model?
Yes, this is the only printer that had this issue. If I use any other LaserJet, inkjet, etc. printer through RDP, I do not have any issues. The print output is in the correct positions and crystal clear as if the printers were directly connected
As a side note, when I use a program on the work station computer and try to print to the Okidata 320, the print comes out all in the proper order and is crystal clear, so it is not an issue with the okidata printer itself. Something is happening when I try to print through remote desktop and the printer is actually redirected through RDP. When I had my original remote computer setup, it was a windows 7 pro version. I had no issues printing through RDP using the Okidata 320 printer. This issue only happened when I needed to switch to windows 10 pro edition.