Exchange database failed with Jet error -1032

Hammoudeh 346 Reputation points
2021-05-27T10:48:56.41+00:00

Hello All,

I have 2 exchange servers 2019 (DAG), While I'm exporting mailboxes to .pst i noticed that almost half of mailboxes not being exported and i got the following error:

100263-image.png

but other mailboxes have been exported successfully. I checked failed exported mailboxes and all of them were in DB01 and successfully exported mailboxes were on DB02.
Also im getting warning message through windows server backup (completed with warning) holding DB01. Both database are mounted and working fine (all users on both databases can access their mailboxes and send\ receive). I run the following commands:

  • Test-Mailflow
  • Test-ServiceHealth
  • Test-ReplicationHealth
  • Test-SmtpConnectivity

all results are good. I checked DB01 heath by using eseutil /mh DB01.edb (while DB01 is running) and i got the following error:

100233-image.png

Do i have to dismount the DB01? what i can do to fix exporting DB01 mailboxes?

Regards,

Exchange | Exchange Server | Management
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  1. Andy David - MVP 157.8K Reputation points MVP Volunteer Moderator
    2021-05-27T11:01:50.537+00:00

    This looks more like an issue with permissions to that path.
    https://learn.microsoft.com/en-us/exchange/recipients/mailbox-import-and-export/export-procedures?view=exchserver-2019

    100246-image.png

    No need to run eseutil!!!
    And yes, you would need to dismount the database to run that, but do not do that.

    1 person found this answer helpful.

  2. Amit Singh 5,306 Reputation points
    2021-05-31T15:17:46.93+00:00

    You can try resolving this problem using Eseutil /p command-line tool or by restoring the database again from backup. If possible, move unaffected files from problem database to the new database.

    1 person found this answer helpful.
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  3. Hammoudeh 346 Reputation points
    2021-05-31T07:20:03.183+00:00

    anonymous userDavid @Anonymous

    I added exchange trusted subsystem on both Shared folder and NTFS permission, and i added both exchange servers on the shared folder with full control permission as well but the issue is still exists. I'm able to export all mailboxes exists on DB01 only.


  4. Hammoudeh 346 Reputation points
    2021-05-31T09:01:46.593+00:00

    101061-image.png


  5. Amit Singh 5,306 Reputation points
    2021-06-03T04:33:01.023+00:00

    Also, you can refer to this LinkedIn article for some insight - https://www.linkedin.com/pulse/error-resolved-eseutil-operation-terminated-1032-shelly-bhardwaj/

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