Share via

ION Slides2PC scanner

Anonymous
2010-12-15T13:42:55+00:00

I have a slide scanner IO Slides2PC. After installation of the software and the drive (64-bit) the program says that there is no scanner. However if I connect the USB cable I hear the "pling" sound. The red light on the scanner light up. But on the software the choice for 35 mm scanner is greyed out. I have a Windows 7 (64-bit) PC. The installation software gives me the choice between 32 or 64 bit. Of course I installed the 64-bit. What can be wrong?

Windows for home | Previous Windows versions | Devices and drivers

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

Answer accepted by question author

  1. Anonymous
    2010-12-15T14:06:00+00:00

    You did right to select 64-Bit, but there are only XP & Vista drivers on the Ion website so I suggest you have a look at:

    http://windows.microsoft.com/en-US/windows7/Make-older-programs-run-in-this-version-of-Windows

    Your basic steps are:

    1. Uninstall any existing software for your scanner.
    2. Disconnct your scanner from your PC.
    3. Install Vista 64-Bit drivers & other software following advice in above link.
    4. Reconnect your scanner.

    The Ion website specifically says not to use an unpowered USB hub, so it must draw a fair amount of current for a USB device. Bear this in mind. Try disconnecting other non-essential USB devices.

    All answers and suggestions are provided by an enthusiastic amateur and are therefore without warranty either explicit or implicit. Basically you use my suggestions at your own risk.

    2 people found this answer helpful.
    0 comments

2 additional answers

Sort by: Most helpful
Most helpful Newest Oldest
  1. Anonymous
    2016-10-15T14:13:10+00:00

    Indeed the Veho VFS-004 drivers in combination with Photo Impression 6 software available at

    http://www.veho-world.com/main/downloads.aspx

    even worked for me with Windows 10

    Look down under Drivers and Software ... Scanners and Photo ... VFS-004 Slide and Negative Scanner

    5 people found this answer helpful.
    0 comments
  2. Anonymous
    2014-04-06T15:53:18+00:00

    You did right to select 64-Bit, but there are only XP & Vista drivers on the Ion website so I suggest you have a look at:

    http://windows.microsoft.com/en-US/windows7/Make-older-programs-run-in-this-version-of-Windows

    Your basic steps are:

    1. Uninstall any existing software for your scanner.
    2. Disconnct your scanner from your PC.
    3. Install Vista 64-Bit drivers & other software following advice in above link.
    4. Reconnect your scanner.

    The Ion website specifically says not to use an unpowered USB hub, so it must draw a fair amount of current for a USB device. Bear this in mind. Try disconnecting other non-essential USB devices.

    All answers and suggestions are provided by an enthusiastic amateur and are therefore without warranty either explicit or implicit. Basically you use my suggestions at your own risk.

    I had the same trouble with Win7 64 bit, but noticed that the Ion scanner is obviously a badge engineered Veho, which is advertised as running in Win7 64bit.... so I downloaded the Veho 64 bit driver, manually removed the Ion driver and installed the Veho one.  Everything now works fine, and I no longer have to go to  Virtual XP mode to use the scanner.  As a bonus, I found that the scanner is seen as a Twain device, so can be used with other photo software

    nelson bowker

    1 person found this answer helpful.
    0 comments