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why does my date and time keep resetting when i shut down my computer?

Anonymous
2013-07-30T17:27:21+00:00

I have  a Acer laptop with windows 7 system and recently when I shut down my computer it resets the date and time and when I try to synchronize the date and time with the internet it says error or it says it was successful but then keeps doing it. This is very frustrating because I have to manually change the time and date every time I turn on the computer. I have not made any changes to my settings or computer and I don't know why it's doing this all of the sudden. HELP!

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  1. Anonymous
    2013-07-31T11:29:15+00:00

    Hi Juliana,

    I understand that the computer keeps changing the date and time.

    1. Do you get any error message or error code?
    2. What is the make and model of the computer?

    I suggest you to restart the following service and check if it helps.

    Method 1:

    **a.**Click Start, type services.msc and hit ENTER.

    b. Locate Windows Time.

    c. Right-click and select Restart.

    **d.**Double click on Windows time and select the startup type as “automatic”.

    Method 2:

    Check and make sure that the date and time are correctly set in BIOS (Basic Input Output System).

    If he not comfortable with changing the date and time in bios, you can contact the computer manufacturer for changing that.

    **Important:**Modifying BIOS/complementary metal oxide semiconductor (CMOS) settings incorrectly can cause serious problems that may prevent your computer from booting properly. Microsoft cannot guarantee that any problems resulting from the configuring of BIOS/CMOS settings can be solved. Modifications of the settings are at your own risk.

    If the issue persists, I suggest you to replace the CMOS battery and check if it helps. You can contact the computer manufacturer to replace the CMOS battery.

    The CMOS battery and the clock chip on the motherboard must keep the clock running to maintain the record of the current date and time. If either of them has failed the time will not be correct on the next startup and the time will revert to the initial BIOS default.

    Hope it helps.

    Please revert if you face any issues related to Windows and we will be happy to help

    you.

    600+ people found this answer helpful.
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6 additional answers

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  1. Anonymous
    2016-10-22T07:06:10+00:00

    Following method was so use full but its work on only window xp . on the window seven option restart , window time , tab automatic is invisible .

    how can i fix it please help me

    Method 1:

    **a.**Click Start, type services.msc and hit ENTER. 

    b. Locate Windows Time.

    cRight-click and select Restart.

    **d.**Double click on Windows time and select the startup type as “automatic”.

    20+ people found this answer helpful.
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  2. Anonymous
    2014-08-20T11:47:08+00:00

    it still doesn't work.i also change my bios jumper.bt it shows same error msg.and i also replace my bios battery..

    10+ people found this answer helpful.
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  3. Anonymous
    2013-07-31T19:16:29+00:00

    I have  a Acer laptop with windows 7 system and recently when I shut down my computer it resets the date and time and when I try to synchronize the date and time with the internet it says error or it says it was successful but then keeps doing it. This is very frustrating because I have to manually change the time and date every time I turn on the computer. I have not made any changes to my settings or computer and I don't know why it's doing this all of the sudden. HELP!

    You have a battery on the motherboard that keeps the time and date (and other CMOS settings) when the computer is powered off. Almost certainly the battery is no longer any good and needs to be replaced.

    10+ people found this answer helpful.
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  4. Anonymous
    2016-09-29T07:49:03+00:00

    helo thanks for the good question , i had the same problem but when i took my time i saw that it was my date and time settings. now these are steps. start, button for windows,. go to date settings. set to auto and  click on time zone. set it to near by geographical depending on where yu are.  it wil set automatically thnks fr reading

    7 people found this answer helpful.
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