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How do OEM Customers Obtain Windows 7 Disc?

Anonymous
2016-12-02T08:34:24+00:00

My Acer laptop did not ship with a physical Windows 7 disc. I have had to replace the hard drive which failed and now require the Windows 7 Home Premium 64 bit installation disc as the factory restore option provided by Acer is not an option for me. I have the product key but Microsoft will not let me download the ISO as they do not support OEM for ISO downloads. Acer cannot help me and no longer have Windows 7 recovery discs available at their store as far as I can tell. As both an Acer and Microsoft customer who has paid for a legal OEM copy of Windows 7 with my laptop, how do I get a disc to repair Windows 7 please?

Windows for home | Previous Windows versions | Windows update

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  1. Anonymous
    2016-12-03T07:00:44+00:00

    Thanks. I did in fact make a drive backup using Acronis True Image but unfortunately when I recovered the backup to my new hard drive it said "bootmgr is missing" and failed to boot up. I have established that many people with the same issue resolved it with a Windows repair run several times from the disc. That's why I need the disc.

    It the image is complete then this problem should be fixable with an ordinary Windows 7 Repair CD that you can burn within a few minutes on any Windows 7 PC, provided that the CPU bus widths agree.

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  2. Anonymous
    2016-12-03T00:45:58+00:00

    If this is a genuine attempt to help then thank you but can you blame my suspicions for being aroused because why would someone go to the trouble of writing an app that gets the ISO's unless it has phishing or malware embedded somewhere? I mean what else is in it for the person who created the app? Sure some people might do this out of the goodness of their heart but when I see all these links over You Tube of "good" people wanting to help me download Windows ISO and then finding the links are dodgy spam malware I am obviously now very hesitant to trust anyone giving out non official links or apps thanks.

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  3. Anonymous
    2016-12-03T00:31:49+00:00

    I made a drive backup using Aronis True Image after everything was setup on the laptop. Unfortunately when I recovered the backup to my new hard drive it failed to boot "bootmgr is missing". Prior to posting here I had looked extensively on forums for a solution to this bootmgr issue and seen that a lot of people had fixed it by running Windows repair several times. I didn't post all that background info here as I felt it irrelevant as I had already established that I need a Windows 7 boot disc which is what I came looking here for. So that is the long and full history of this issue to date. Thanks for your input.

    Cheers

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  4. Anonymous
    2016-12-02T14:27:55+00:00

    I mentioned the Factory Default not being an option for me as I need to repair the installation not reinstall as there is a programme on my laptop that will cost a lot to have re-installed as only the software vendor can do it and they charge $200 per hour.

    It's too late now but with such high service charges you must take your own precautions from now on. When your machine is up and running again and all applications are installed then you must create an image of your installation and park it on an external USB disk. This is why Microsoft gave you the image creation tool. Later on, if you have another disaster, you can restore the image within half an hour at no cost at all. Much easier than the trauma currently suffer.

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