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Windows 8.1 error message about OLE2.DLL

Anonymous
2014-02-02T22:32:10+00:00

I have a new laptop with Windows 8.1. Towards the end of installing one particular piece of software (Legacy Family Tree) I receive the following message, regardless of whether or not in compatibility mode, "Windows\System32\OLE2.DLL either not designed to run on Windows or has an error". The problem is that Legacy advise that OLE2.dll is not necessary for the program and as I understand it Windows 8.1 doesn't include it either. Do you have any suggestions?

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  1. Anonymous
    2016-12-15T22:22:17+00:00

    This issue is caused when using a 64 bit version of Windows.

    I fixed this issue by doing the following:

    Rename the file OLE2.DLL to something else in the folders Windows\System32 and Windows\SysWOW64.

    Install Legacy, which will then complain about registering the CodeJock components.

    Copy the files Codejock.*.ocx from Windows\System32 to Windows\SysWOW64

    Install Legacy again. This time it will work.

    You can rename the OLE2.DLL files back now if you want.

    A good explanation of the registration issue is here:

    http://csi-windows.com/blog/all/73-windows-64-bit/378-fixing-qregsvr32-the-module-failed-to-load-the-specified-module-could-not-be-foundq

    5 people found this answer helpful.
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  2. Anonymous
    2014-02-06T20:46:31+00:00

    Hi John,

    1.    Were there any changes made on the computer prior to the issue?

    2.    Are you able to install other programs?

    You may try to install the software in **clean boot** mode. Clean boot helps to check if any third party application is causing the issue, as clean boot helps in eliminating software conflicts.

    Note: After troubleshooting, see the section “How to reset the computer to start normally after clean boot troubleshooting” to return the computer to a Normal startup mode.

    Let us know the results. If you have any further issues on the computer, please post your question related to Windows and we will be happy to help you.

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  3. Anonymous
    2014-02-04T08:20:42+00:00

    I have the correct version. The problem lies elsewhere apparently.

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  4. Anonymous
    2014-02-03T00:20:03+00:00

    See if Family Tree has an update for win 8.1. Win 8 and 8.1 cannot run programs that access or change system settings. Those programs are not compatible and are blocked by windows.

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