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Anonymous
2016-10-03T13:13:52+00:00

How do I disable or stop the showed.js and ads.pubmatic.com pop up banner asking me "what do I want to do with this download" from showing every time I open my home page with Microsoft Edge?  I also have Windows 10.  I've tried deleting and removing cookies, temp files, and using adware removal.  Some help sites suggest changing my home page, but I need this page.  I've gone to "view source" of the home page and found this in the cookies pull down, but I can't delete there too.  This malware started showing up after Windows did an automatic update and IE was no longer my default browser.  Somehow IE was disabled and I had to start using M.S. Edge.  Can I uninstall Edge and re-install it?

Windows for home | Windows 10 | Security and privacy

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  1. Anonymous
    2016-11-17T19:33:47+00:00

    Hi Laurier,

    As a solution, we suggest that to run the PowerShell command to reset Microsoft Edge and see if that resolves the problem.

    Here's how:

    1. Click Start and search for C:\Users%username%\AppData\Local\Packages\Microsoft.MicrosoftEdge_8wekyb3d8bbwe.
    2. Click on the search result and go back once. The exact folder will be highlighted under Packages.
    3. Delete the said folder by pressing SHIFT + Delete.
    4. Click on Start again and search for Windows Powershell.
    5. Right-click on the first result and select Run as Administrator.
    6. Copy the command below:

    Get-AppXPackage -AllUsers -Name Microsoft.MicrosoftEdge | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)\AppXManifest.xml" -Verbose} 7. Paste the command on the Windows Powershell prompt and then press Enter. 8. Restart the PC.

    Let us know how it goes.

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  2. Anonymous
    2016-11-10T17:04:49+00:00

    I have tried using several different adware removal tools; including Kaspersky, Windows Defender, Microsoft Essentials, AdwCleaner, Malwarebytes, and more.

    The showad.js download request only occurs when using Edge to access my Yahoo account.

    When I go to other web sites it does not occur.

    I have tried deleting all cookies with no results.

    Even after I delete cookies and I check the "view source" of the web page this particular cookie is still there.

    I have tried deleting all history with no results.

    I have gone into the Microsoft Edge Cache file and found a java script file showads.js and deleted it, but still no success in removing.

    When using Firefox and Explorer browsers this request doesn't pop up.

    Below is a screen print.

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  3. Anonymous
    2016-10-07T14:04:40+00:00

    I ran AdwCleaner, Malwarebytes, Hitman Pro.  I deleted cookies and temp files.  I ran my Kaspersky virus scan with settings set to maximum detection,  and Windows Defender.  The problem still persists when logged onto my Yahoo home page or mailbox, using Microsoft Edge.  I will try to reset my browser settings (if I can figure it out).  I tried to paste a screenshot to this reply, but couldn't.

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  4. Anonymous
    2016-10-03T13:52:51+00:00

    Have you sought assistance from your antimalware provider (Avast, AVG, Avira, McAfee, Norton, etc)?

    Any "new" browser extensions added that you need to disable or remove?

    For issues with popups while using Edge see the Answer of GreginMich dated June 20, 2016: http://answers.microsoft.com/en-us/protect/forum/protect\_other-protect\_scanning/1-888-2361-scam/0990122e-61a9-431b-947e-a904c202fa7c

    For issues with Google Chrome see How to stop unwanted pop-ups or homepage changes in Chrome, and How to reset Google Chrome settings. You may want to use https://www.google.com/chrome/cleanup-tool/

    If the popups continue see the following free multi-step removal guide from Malwaretips.com: https://malwaretips.com/blogs/remove-popup-ads-windows-10/  

    To remove pop-up ads and malware from Windows 10, follow these steps:

    STEP 1: Scan your computer with AdwCleaner

    STEP 2: Scan your computer with Malwarebytes Anti-Malware

    STEP 3: Double-check for malware with HitmanPro

    (OPTIONAL) STEP 4: Scan your computer with Zemana AntiMalware

    (OPTIONAL) STEP 5: Reset your browser to default settings

    You may not need to use Hitman Pro (Trial Version) or Zemana (also a trial version) as suggested in step 3 and step 4 but you may need to reset your browsers (see step 5).

    http://www.howtogeek.com/237527/how-to-reset-microsoft-edge-in-windows-10/

    http://www.groovypost.com/howto/windows-10-anniversary-update-change-the-default-browser/ Good article but ignore the ads.

    Good luck...

    https://blog.malwarebytes.org/online-security/2016/02/how-to-avoid-potentially-unwanted-programs/

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