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New Version of the Kinect (for Xbox One) Driver and the 3D Scan app

Anonymous
2017-02-03T23:12:01+00:00

Hello users of Microsoft’s ‘3D Scan’ app!

We wanted to inform you that starting this weekend we will be launching a new version of our 3D Scan app (version 2.0.46.0) and people that have the app installed will see the update show up on their computers soon thereafter.

**IMPORTANT**

The new version of the app requires a new Kinect (for Xbox One) driver to work with your computer and will not be able to scan without it. Additionally the old version of the app will not scan with the new driver. (You can read more about the exciting new Kinect driver announcement here)

The new Kinect driver must also be installed manually. To install the new driver follow the steps below:

  1. In Cortana type ‘Device Manager’ and hit enter
  2. Find ‘Kinect sensor devices’ in the list
  3. Expand everything under ‘Kinect sensor devices’ (this should expose ‘WDF KinectSensor Interface 0’)
  4. Right click on ‘WDF KinectSensor Interface 0’ and select ‘Update driver’
  5. There should be a popup window that asks “How do you want to search for drivers?”
    1. Choose “Search automatically for updated driver software”
  6. Assuming all goes well, you should have just installed the new driver. Right clicking on ‘WDF KinectSensor Interface 0’ again and selecting ‘Properties’ should show you that you have driver version ‘2.2.1610.17001’ or greater
  7. If all does not go well and you did not get the new updated driver with the version listed above, remember that the driver takes time to filter through our backend system and be visible to all locations around the globe. If this happens, please be patient and try the same steps listed above at a later time.

For any issues regarding installing the new Kinect driver please let us know by commenting below.

If you have any feedback for, or issues with, the new 3D Scan app please leave your comments in the Feedback hub (Category: ‘Hardware, Devices, and Drivers’, Subcategory: ‘3D Scan’)

Thanks!

Windows for home | Windows 10 | Devices and drivers

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  1. Anonymous
    2017-02-08T14:09:23+00:00

    Finally I could install the new version. Now I can not do good quality scans. With the previous version always came out well and now they are all low resolution. What happened?

    80+ people found this answer helpful.
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  2. Anonymous
    2017-02-26T00:33:28+00:00

    I have windows 10 and an old version and I cannot update by searching online. It says it has best one already.  The driver I have is from 2014

    40+ people found this answer helpful.
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  3. Anonymous
    2017-02-18T13:34:41+00:00

    UPDATE: I fixed my issue. The app didn't have access to the camera in my camera privacy settings.

    Hey. I have the latest driver, which is the same version as pictured above, but the app cannot connect to the sensor. Other kinect apps detect it fine.

    20+ people found this answer helpful.
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  4. Anonymous
    2017-02-09T10:39:13+00:00

    Hi, this is a scan with the older version.and this is with the new one.

    20+ people found this answer helpful.
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  5. Anonymous
    2017-02-08T19:10:35+00:00

    Driver installed, all new features work for me.

    There could be a Kinect startup bug that exploits when computer is turned on and boot completes (fast startup is disabled via control panel).

    In this scenario, maybe the Kinect camera does not startup in time, so windows hello advises on lock screen to instead login with PIN.

    However, after swiping up the lock screen, the login screen now requires the PIN but it also includes the windows hello option (maybe Kinect HW has now started up successfully???) and, if activated, windows hello works!!!

    It just looks like as a slow Kinect HW startup or that windows hello, looking for a camera, gives up too soon.

    10+ people found this answer helpful.
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