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I have no default gateway

Anonymous
2017-01-13T21:38:58+00:00

Hey, basically i got my back from IT guy and now i cant get access to internet and i found out that i have no default gateway for some reason. What do i do? do i create a new one?

Windows for home | Previous Windows versions | Internet and connectivity

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  1. Anonymous
    2017-01-15T00:19:09+00:00

    This is what it shows for both wifi and cable plus the internet mark with yellow triangle  bottom right of the screen

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  2. Anonymous
    2017-01-15T01:24:49+00:00
    1. Device is running probely or something like that
    2. Done that already
    3. All checked
    4. Cant get connection with this site

    From my perspective it seems that something is wrong with the whole internet unit. Like something is blocking or messing with it.

    Also i uninstalled my anti virus before all this too so that cant bother it

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  3. LemP 74,925 Reputation points Volunteer Moderator
    2017-01-14T04:27:48+00:00

    When you add the router model, please also provide the following information.

    Do you have Windows 7?  Home?  Pro?

    I assume that you have another computer that does connect to the Internet.

    On the problem computer, open a Command Prompt by clicking the Start Orb, typing cmd.exe and pressing Enter.

    1. In the black Command Prompt window, type the following and press Enter after each line

    ipconfig /all > "%userprofile%\Desktop\ipinfo.txt"

    exit

    1. Connect a USB flash drive (thumb drive) to your problem computer and copy the file named ipinfo.txt from the Desktop of the computer to the flash drive.
    2. Eject the flash drive, bring it to the computer that you are using to ask your questions here, and connect it to that computer
    3. Navigate to the contents of the flash drive and double-click on ipinfo.txt to open it in Notepad
    4. In the open Notepad window, click Edit > Select All (or press CTRL+A) then click Edit > Copy (or press Ctrl+C)
    5. In the body of your Reply, Right-click > Paste (or press CTRL+V) the data from the Notepad window
    6. Close Notepad and delete ipinfo.txt from both the flash drive and the Desktop of the problem computer.
    1 person found this answer helpful.
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  4. Anonymous
    2017-01-14T03:47:43+00:00

    Its 64 bit 

    Huawei ( i will add specific model in morning)

    Ethernet cable

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  5. Anonymous
    2017-01-14T01:49:34+00:00

    Well i got my default gateway back but when i troubleshoot my internet it shows "the dns seever isnt responding"

    1 person found this answer helpful.
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