Hi,
Check with HP Support, their on-line documentation and drivers, and ask in their forums about
any known issues.
HP Support & Drivers
http://welcome.hp.com/country/us/en/support.html
Contact HP
http://welcome.hp.com/country/us/en/contact\_us.html
HP Forums
http://h30434.www3.hp.com/psg/
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StartUp Repair often works from a Windows 7 Installation Disk or Windows 7 Repair Disk
when it does not from Recovery or a Recovery Disk. If needed how to make a Windows 7
Repair Disk is below. A Repair Disk can be made on any computer with a CD burner running
XP, Vista, or Window 7 as it uses no files from the Host computer.
You can try some of these in Safe Mode - repeatedly tap F8 as you boot.
If you do not have a Windows 7 disk you can borrow a friends as they are not copy
protected. Your System maker will also sell the physical DVD cheap since you already
own Windows. Also you can make a repair disk on another computer.
Try Startup Repair - (If at ANY point you gain some but not full access to Windows come
back and try Startup Repair again.)
How to Boot to the System Recovery Options in Windows 7
http://www.sevenforums.com/tutorials/668-system-recovery-options.html
What are the system recovery options in Windows 7?
http://windows.microsoft.com/en-us/windows7/What-are-the-system-recovery-options-in-Windows-7
Try StartUp Repair from Recovery Options or Windows 7 disk.
How to Run a Startup Repair in Windows 7
http://www.sevenforums.com/tutorials/681-startup-repair.html
Also from the COMMAND PROMPT of Recovery Console (if possible) or a Windows 7 disk
Start - type in Search box - COMMAND find at top of list - RIGHT CLICK - RUN AS ADMIN
sfc /scannow
How to Repair Windows 7 System Files with System File Checker
http://www.sevenforums.com/tutorials/1538-sfc-scannow-command-system-file-checker.html
Then run checkdisk (chkdsk).
How to Run Disk Check in Windows 7
http://www.sevenforums.com/tutorials/433-disk-check.html
Retry Startup Repair after Chkdsk.
If needed after those you can try System Restore from Safe Mode or the Recovery or Windows 7
disk.
How to Do a System Restore in Windows 7
http://www.sevenforums.com/tutorials/700-system-restore.html
**If you need to make repair disks - these help repair Windows not re-install.**Often a these disks will help when the OEM Recovery Disk does not.
Download Windows 7 System Recovery Discs - now charging $9.75 for the ISO
images to make the disks. (These can be made on any computer running XP,
Vista, or Window 7 that has a CD/DVD burner.)
http://neosmart.net/blog/2009/windows-7-system-repair-discs/
How to Create a Windows 7 System Repair Disc - Free (Must be made on a
Windows 7 computer running the same 32 or 64 bit.)
http://www.sevenforums.com/tutorials/2083-system-repair-disc-create.html
**A Installation Disk can also be made to use for Repair. Of course you would use your ownCOA (Product Key).**Windows 7 (English) with Service Pack 1
• Windows 7 Home Premium (x86) - X17-58996
• Windows 7 Home Premium (x64) - X17-58997
• Windows 7 Professional (x86) - X17-59183
• Windows 7 Professional (x64) - X17-59186
• Windows 7 Ultimate (x86)* - X17-59463
• Windows 7 Ultimate (x64)* - X17-59465
See MVP Andre Da Costa's message in this thread.
http://answers.microsoft.com/en-us/windows/forum/windows_7-windows_install/how-can-i-download-gatewaywindows7recovery-disc/3c0ecd74-cfc1-4188-89c7-a6bbe8113ee1
======================================
If needed :
What to do if Windows won't start correctly
http://windows.microsoft.com/en-us/windows-vista/What-to-do-if-Windows-wont-start-correctly
How to Boot to the System Recovery Options in Windows 7
http://www.sevenforums.com/tutorials/668-system-recovery-options.html
What are the system recovery options in Windows 7?
http://windows.microsoft.com/en-us/windows7/What-are-the-system-recovery-options-in-Windows-7
A Repair Installation allows you to keep the programs and data though redundant backups
are always a good idea.
How to Do a Repair Install to Fix Windows 7
http://www.sevenforums.com/tutorials/3413-repair-install.html
Hope this helps.
Rob Brown - Microsoft MVP <- profile - Windows Expert - Consumer : Bicycle - Mark Twain said it right.