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my emachine desktop i cant update windows up date it says never my drivers are out dated

Anonymous
2017-01-14T03:56:35+00:00

having difficulties windows updates keeps saying never my drivers are out dated

Windows for home | Windows 11 | Devices and drivers

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2017-01-15T14:36:31+00:00

    Hi Arlena,

    For us to isolate the issue regarding the Windows update on your computer, we will need to ask you a few questions:

    1. Are you getting any error messages?
    2. What troubleshooting steps have you done so far?
    3. Since when are you experiencing the issue?
    4. Any recent changes made prior to the issue?
    5. Can you possibly send us a screenshot?

    Regards.

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  2. Anonymous
    2017-01-15T17:53:05+00:00

    Answer Rose's questions please. I suspect the message you are seeing about drivers being outdated is malware.  Windows would not display that message.  Check to see if you have a program named Driver update installed. If you do uninstall it, then run ADWcleaner https://toolslib.net/downloads/viewdownload/1-adwcleaner/  to clean out the left over malware.

    As for Windows Update, use the Solution as hundreds of thousands have:

    http://answers.microsoft.com/en-us/windows/forum/windows_7-update/windows-7-update-solution/f39a65fa-9d10-42e7-9bc0-7f5096b36d0c

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