- Upgraded from windows 8.1 to Windows 10
- Samsung
- I think it had a trial Norton AV with windows 8.1. I recently tried a scan with the norton power eraser and norton security scan. They did not find anything.
- No
- Version 1607 OS build 14393.953
Adware clean log
I used malwarebytes adwcleaner to remove adware. It deleted some things shown in the log below. Could you tell me if everything looks ok and if it deleted anything it should not have?
AdwCleaner v6.045 - Logfile created 10/04/2017 at 22:54:13
Updated on 28/03/2017 by Malwarebytes
Database : 2017-04-10.2 [Server]
Operating System : Windows 10 Home (X64)
Username : USER - USER
Running from : C:\Users\USER\Downloads\adwcleaner_6.045.exe
Mode: Clean
Support : https://www.malwarebytes.com/support
***** [ Services ] *****
***** [ Folders ] *****
[-] Folder deleted: C:\USERs\USER\AppData\Roaming\RHEng
[-] Folder deleted: C:\Users\Public\Documents\Guid
[-] Folder deleted: C:\Users\Public\Documents\Downloaded Installers
***** [ Files ] *****
***** [ DLL ] *****
***** [ WMI ] *****
***** [ Shortcuts ] *****
***** [ Scheduled Tasks ] *****
***** [ Registry ] *****
[-] Key deleted: HKLM\SOFTWARE\Classes\CLSID{F83D1872-D9FF-47F8-B5A0-49CC51E24EE8}
[-] Key deleted: HKLM\SOFTWARE\Classes\CLSID{4E2D2BF0-159F-4257-ACF0-B1F29B376FA0}
[-] Key deleted: HKLM\SOFTWARE\Classes\CLSID{8BF0126F-A5B7-4720-ABB2-2414A0AF5474}
[-] Key deleted: HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects{4E2D2BF0-159F-4257-ACF0-B1F29B376FA0}
[-] Key deleted: HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats{4E2D2BF0-159F-4257-ACF0-B1F29B376FA0}
[-] Key deleted: HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings{4E2D2BF0-159F-4257-ACF0-B1F29B376FA0}
[-] Key deleted: HKU\S-1-5-21-2966991898-3599612516-2177771990-1002\Software\APN PIP
[#] Key deleted on reboot: HKCU\Software\APN PIP
[#] Key deleted on reboot: [x64] HKCU\Software\APN PIP
***** [ Web browsers ] *****
*************************
:: "Tracing" keys deleted
:: Winsock settings cleared
*************************
C:\AdwCleaner\AdwCleaner[C0].txt - [1734 Bytes] - [10/04/2017 22:54:13]
C:\AdwCleaner\AdwCleaner[S0].txt - [1983 Bytes] - [10/04/2017 22:39:38]
########## EOF - C:\AdwCleaner\AdwCleaner[C0].txt - [1880 Bytes] ##########
Windows for home | Windows 10 | Security and privacy
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
14 answers
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Anonymous
2017-04-11T22:48:38+00:00 -
Anonymous
2017-04-11T21:52:59+00:00 OK, but that's a two-year-old thread which predates the release of Win10. That being said...
Answer-by-number:
- Did the computer come with Win10 preinstalled, did you do a clean install of Win10, or did you upgrade a Win7 computer or a Win8.1 computer [<=PICK ONE!] to Win10?
- Who manufactured the computer (e.g., Dell; HP; Acer; Lenovo; ASUS)?
- Has a Norton application or a McAfee application EVER been installed on the computer since you bought it?
- Have you ever run the Norton Removal Tool and/or the McAfee Consumer Products Removal Tool?
- What Version & OS Build of Windows 10 is currently installed?
- Press & hold the Windows Key and press theR key. In the RUN dialog, type WINVER and press the Enter key.
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Anonymous
2017-04-11T20:38:35+00:00 Redirected to surveys. It is discussed here
An AV also detected these
installfilter64.msi Adware.Agent.OAS
t.msi Adware.AdPeak.AB
The AV cleaned them but the redirected surveys kept happening. Then I did the malwarebytes adwcleaner scan.
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Anonymous
2017-04-11T20:16:51+00:00 How did you determine that the computer was infected with "adware?"
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Anonymous
2017-04-11T13:59:57+00:00 Best to ask here: https://forums.malwarebytes.com/forum/187-malwarebytes-adwcleaner/