"Secure Software Solutions" computer virus

Unfortunately, it appears you were scammed into letting someone untrusted remotely into your computer.  It is one of the worse types of compromises, and exposes you to a host of continuing risks.

Scammers (you have granted suspicious remote access) have been found to use a combination of legitimate tools and hacker tools (RATS) to maintain a direct connection to your device and/or con you with ...   Scans will not necessarily remove or find their compromises;  to the safety, security, and stability of your computer.

After allowing untrusted individual(s) direct/remote access to your computer from a Tech Support scam, you should do a  Reset(Remove Everything) or Clean Install; change All your passwords from a safe device (or this one after a Clean Install), talk to the Fraud Dept of your Financial Institution to report them and recover money, if spent (tell them you were scammed with a fake tech support scam), and watch your bank acct(s) & credit cards closely.

Know what you were subscribed to, by the scammer!  And make sure you cancel & report to your financial institution(s), all the Credit Card(s) you may have used.

▓►Avoid a post. Backup your data.◄▓ -{from the signature of Bruce Hagen(MS-MVP)}

Make sure your data is backed up, and 'Win 8.1 Reset(Remove Everything)' and/or Win8.1 Clean install, then install your desired AV solution (if any, besides the suggested Win8.1 Windows Defender).... 

Help: I Got Hacked. Now What Do I Do?

https://technet.microsoft.com/en-us/library/cc700813.aspx

Verify yourbackup ('FileHistory' and/or verify your OneDrive Sync).

https://answers.microsoft.com/en-us/windows/forum/windows_10-files/how-do-i-automatically-backup-word-docs-onto-the/a0977ed7-e796-405b-be25-fa41441fc4b0

Create the media from a safe computer.

https://support.microsoft.com/en-us/help/17085/windows-8-restore-refresh-reset-pc

https://www.microsoft.com/en-us/software-download/windows8

Unfortunately, you fell for a well known scam. The popup you saw could have been easily been removed by ending the browsing session with the Task Manager. Now, you must consider everything on your PC has been compromised. Passwords, PIN numbers, financial information, etc.

  From Quietman, see: I have been hacked...What should I do?  

http://www.bleepingcomputer.com/forums/t/407147/answers-to-common-security-questions-best-practices/?p=3071944

  And this from the FTC:  

  Tech Support Scams  

  [https://www.consumer.ftc.gov/articles/0346-tech-support-scams](https://www.consumer.ftc.gov/articles/0346-tech-support-scams)  

  Next, follow the instructions here even if the pop up is gone.  

  [http://malwaretips.com/blogs/remove-tech-support-scam-popups/](http://malwaretips.com/blogs/remove-tech-support-scam-popups/)  

  Also run this tool.  

  SuperAntiSpyware (Free version)  

  [http://www.superantispyware.com/](http://www.superantispyware.com/)  

  Please read:  

  PSA: Tech Support Scams Pop-Ups on the Rise   

https://blog.malwarebytes.org/fraud-scam/2014/11/psa-tech-support-scams-pop-ups-on-the-rise/

  Breaking down a notably sophisticated tech support scam M.O.  

https://blogs.technet.microsoft.com/mmpc/2017/03/02/breaking-down-a-notably-sophisticated-tech-support-scam-m-o/