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Sync.exe

Anonymous
2013-06-13T11:58:09+00:00

when I start my pc I get a box (Syns.exe.) and it says unable to load branding configuration - can you suggest what to do as I have tried everything - all troubelshooting tools etc ? thanks

Windows for home | Windows 11 | Performance and system failures

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  1. Anonymous
    2017-03-17T23:54:55+00:00

    I tried everything!!!

    nothing has worked!!

    ill give you    $2.25 to come to my house and fix this!!!!

    PLEASE HELP!!!!!!!!!!!

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  2. Anonymous
    2013-06-14T04:48:56+00:00

    Hi Brenda,

    sync.exe is a process belonging to the AdShooter.SearchForIt advertising program by Search For It Inc. This process monitors your browsing habits and distributes the data back to the author's servers for analysis. This also prompts advertising popups. This process is a security risk and should be removed from your system.

    Non-system processes like sync.exe originate from software you installed on your system.

    Since when are you facing this issue?

    Since the issue occurs at startup I would suggest you to restart the computer in safe mode and if it works fine in safe mode then perform a clean boot.

    Step 1:

    Start your computer in safe mode.

    Here we start Windows with a minimal set of drivers and services.

    Windows Startup Settings (including safe mode)

    Step 2:

    To help troubleshoot error messages and other issues, you can start Windows by using a minimal set of drivers and startup programs. This kind of startup is known as a "clean boot." A clean boot helps eliminate software conflicts.

    How to perform a clean boot to troubleshoot a problem in Windows Vista, Windows 7, or Windows 8

    http://support.microsoft.com/kb/929135

    Note: After troubleshooting, make sure to set the computer to start as usual as mentioned in Step 3 from the KB article mentioned above.

    Step 3:

    I would suggest you to download and run the latest Microsoft Safety Scanner on your computer or use the antivirus installed on the computer and check if it helps:

    **http://www.microsoft.com/security/scanner/en-us/default.aspx**

    Note: Any data files that are infected may only be cleaned by deleting the file entirely, which means there is a potential for data loss.

    Please post back with the issue status.

    2 people found this answer helpful.
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