I have an issue with the logitech g300 mouse not working on Windows 7.

hi there. sorry i searched to make a new thread but i couldn't find out how :P

i also own a logitech g300 and it worked fine until one night i put my pc to SLEEP and in the morning the computer was shut down. i've started it but the mouse won't move anymore on the screen. the light are turning on and the pc recongnize it but the cursos won't move :( can u pls help me? thnx

I was and still am having problems with this mouse which was that the optical sensor was not working, however, I have found a solution and it is so simple. I first tried the mouse on my computer table, which is white, I then tried it on my coffee table, which is also white and had the same problems. My wife tried the mouse on a mouse mat, which was not white and hey presto, the mouse is working, yeehar!!!

Hope this is of some help =)

Hello,

        I,ve been facing a issue opening up the logitech gaming software ( comes with the mouse ) , the mouse is working fine but everytime i try to open the software , it gives me 0xc000007b error (in Lcore.exe-Application error).

        Please help me, Thank you.

I am having the same issue that RenéBrøndberg-Bras is having .... i am trying to reinstall the Logitech Gaming Software.

Hi,

Thank you for posting your query in the Microsoft Community.

You have an issue the mouse not working on the computer. It can be difficult when something that is important to you does not work as expected. It is pretty simple and we are here to help you fix the issue. We will work as a team and get this sorted out.

Please answer these questions-

1)      Do you get any error message or error code?

2)      Have you made any changes on the computer prior to the issue?

I would like more information regarding the issue.

Method 1-

I would have you run the fixits-

Hardware devices are not working or are not detected in Windows

http://support.microsoft.com/mats/hardware_device_problems/en-us

Diagnose and fix Windows USB problems automatically

http://support.microsoft.com/mats/Windows_USB_diagnostics

Note: run the fixit only if; the mouse is connected through the USB port.

Method 2-

I would have you refer the article-

Mouse, touchpad, and keyboard problems in Windows

http://windows.microsoft.com/en-US/windows/help/mouse-touchpad-and-keyboard-problems-in-windows

Method 3-

I would recommend you to perform a Clean Boot.

Placing the computer in a Clean Boot state helps in identifying if any third party applications or startup items are causing the issue. You need to perform the steps from the article-

How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7

http://support.microsoft.com/kb/929135

Note: You need to follow Step 3 from the article to get the computer back to Normal Startup after performing all the troubleshooting steps.

You can also try installing the latest drivers from the manufacturer’s website.

Do let us know if you have any other queries pertaining to Windows in the future. We will be happy to help. We, at Microsoft strive towards excellence and provide our customers with the best support.

Thanks.