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Windows 7 Remote Desktop not connecting

Anonymous
2017-05-26T01:17:44+00:00

I have a desktop with windows 7 and I am unable to connect to another system using remote desktop.  Other computers using Windows 7 remote desktop are able to connect.  I have also tried the vpn client for the system.  It also does not work.  The remote desktop in windows firewall is allowed.  In Computer Management, Services  Remote Desktop Configuration, Remote Desktop Services and Remote Desktop Services UserMode Port Redirector are started.  The system has been rebooted a couple of times.  Nothing seems to work.

Windows for home | Previous Windows versions | Internet and connectivity

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  1. Anonymous
    2017-05-30T15:57:12+00:00

    Obviously you want to rebuild the network when the problem is in a single computer.

    This thread is intriguing. By your advanced powers of observation you know accurately what I think. On the other hand, by my own lack of observational powers I still struggle to understand your setup. Here are some of the things one considers when dealing with a Remote Desktop configuration:

    • Are the host and the problem machine on the same network, i.e. do they share the same subnet?
    • Are they on a VPN?
    • Are they on different networks, connecting through one or several routers?
    • What port do you use for the RDP connection?
    • Do the routers have a tunnel for this port?
    • Do you access the host by IP address or by NetBIOS name?
    • Do you use an .rdp profile file?
    • Does the problem persist while all firewalls are turned off?

    Each of these items is important when setting up a RDP connection.

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  2. Anonymous
    2017-05-26T05:57:45+00:00
    • The system you're trying to connect to (=the Host) must run Windows 7 Professional.
    • You must be able to ping it.
    • The command you see below must get a response:

    telnet  NameOfHost  3389

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  3. Anonymous
    2017-05-31T17:59:15+00:00

    I would perform a number of tests until I could find the culprit. Assuming that PC-R (=Remote) is your own machine and PC-Host is the RDP host machine (the one you want to jump onto), my first test would go like this:

    1. Obtain a Windows 7 or 10 Professional test PC. I shall call it PC-TestHost.
    2. Connect it to the same network as PC-R.
    3. Disable its firewall.
    4. Give it a fixed IP address, e.g. 192.168.11.55.
    5. Enable Remote Desktop on it.
    6. Run this command on PC-TestHost: telnet %ComputerName% 3389. It must respond.
    7. Run this command on PC-R: telnet  192.168.11.55 3398. You should get a response.
    8. Run this command on PC-R: mstsc /v 192.168.11.55. You should get a log-in prompt.
    9. If you don't, run the same command on any other PC on the same network.

    This test will reveal if you have a problem with PC-R.

    I would also like you to report the data in this registry location of PC-Host:

    HKLM\SYSTEM\CurrentControlSet\Control\Terminal Server\WinStations\RDP-Tcp/Port Number

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  4. Anonymous
    2017-05-30T00:14:28+00:00

    The problem isn't with the host or the network.  The problem is with this computer.  Other computers running windows 7 connect without a problem.  Other computers running windows 10 connect without a problem.

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  5. Anonymous
    2017-05-26T22:41:19+00:00

    Ping works fine  tracert works fine  telnet gives the message  'telnet' is not recognized as an internal or external command, operable program or batch file.

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