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Display Dock for Continuum (Firmware)

Anonymous
2016-03-07T07:49:55+00:00

Display Dock doesn't appear in Gadgets on my Lumia 950, and I can't updated the dock with latest firmware. How do I fix this?

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Windows for home | Other | Devices and drivers

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2017-05-07T14:51:31+00:00

    I have a Microsoft 500 BLOCK that needs to be upgraded.......I am running a new AlcATel IDOL 4S and I also have the wireless hookup. This is what I have found: I RUN MY PHONE WITH THE mICROSOFT WIRELESS continuum DEVICE,,,,,,,,,AND AT SAME TIME I HOOK UP THE WIRED 500 (BUT NOT WITH THE HDMI CONNECTION), AND I CAN THEN HOOK UP ANY PORTABLE usb DRIVE TO THE MICROSOFT 500 BLOCK, AND CHARGE MY PHONE AT THE SAME TIME....AND VIEW THE FILES WIRELESSLY ON THE SCREEN.

    uSING THE mICROSOFT 500 CONTINUUM DEVICE WITHOUT THE UNAVAILABLE UPGRADE OF THE DEVICE DOES NOT ALLOW ME TO SEE ALL OF THE TV SCREEN. THAT IS WHY I HAVE HAD TO EXPERIMENT TO FIND THE ABOVE WORK-A-ROUND............GO TO WORK MICROSOFT, AND UPGRADE THE 500 CONTINUUM BLOCK (WITH AN UPGRADE I CAN UPLOAD ON MY ALCATEL IDOL 4S)

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  2. Anonymous
    2016-03-07T22:41:00+00:00

    I'm using W10m.

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  3. Anonymous
    2016-03-07T22:31:38+00:00

    On my Lumia 950Xl the redstone build 1004 is running as well. And now - after three months - my display dock arrives and I can't update the firmware. The gadget-app don't show the HD-500.

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  4. Anonymous
    2016-03-07T19:55:10+00:00

    This problem is mentioned in the feedback app actually severall times allready.

    I noticed this problem with the first redstone insider build for the 950 that I have over here. Now running with the 1004 redstone build the problem still exists

     mrTablet63is right with saying that we can't update the firmware on the HD-500 display dock due this error/problem

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  5. Anonymous
    2016-03-07T13:41:36+00:00

    Hello, 

    Thank you for posting your query on Microsoft community. I regret the inconvenience caused to you. Let me help you.

    Display Dock device to connect next-generation Lumia 950 and Lumia 950XL smartphones with full-sized keyboards and large desktop displays, with seven different ports, appears like your typical, lowly dock. However, Microsoft marketers have pointed out that the dock can turn a powerful Lumia smartphone into a near-fully functioning PC.

    • In order to investigate the issue, Please let us which version of Windows 10 and build you are using on the phone.

     Do update us with the above details, we are glad to assist you further. 

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