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Problems after installing KB2952664 update

Anonymous
2017-06-16T12:58:17+00:00

Ever since I installed KB2952664 update on June 12th, a number of programs started acting up.

For example "entry point I_RpcBindingSetPrivateOption could not be found in RPCRT4.dll" error whenever I open Intel Rapid Storage Manager (IAStorUI.exe) or Gigabytes AppCenter (ApCent.exe, including any program related to the later), Firefox being unable to load certain pages and slowdown in some apps and games (R2Client by Reality Squared Games) which use flash as core.

Additionally, I've noticed that every time I log in to windows PreRun.exe is preventing windows shell from loading with

UpdMgr.exe always following right after that,  with the same error. And yes. I've tried multiple things to resolve the issue, from uninstalling programs to cleaning registry all the way to system restore (which sadly,  failed).

Thus, I am asking for any help in resolving this issue, if only, to remedy error prompts.

With hope,

Davor from Slovenia.

Windows for home | Previous Windows versions | Windows update

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2017-06-24T12:29:38+00:00

    I was missing a Windows Update so now I have that version too and the function is not in there.

    Since you mentioned .NET I looked at MSDN and it seems that function is only in the Windows 8 version of the DLL as you can find it in the list on this link:

    https://msdn.microsoft.com/en-us/library/windows/desktop/dn505783%28v=vs.85%29.aspx?f=255&MSPPError=-2147217396

    Then in this link a programmer confirms that theory in this topic (the last post) and he "fixed" it by adjusting his .NET development environment and making a new version of he program which we can't do:

    https://social.msdn.microsoft.com/Forums/vstudio/en-US/6a5f714d-2bc0-469b-b7be-38d0ceea6636/entry-point-not-found-error-when-starting-apps-based-on-net-framework?forum=netfxsetup

    But if the applications used to work what happened?

    All I can think of is those applications may have installed their own copy of rpcrt4.dll when they were installed and when they run they don't use the Windows 7 version of the file - they use their own copy but somehow that got broken.

    I don't have the right hardware to get those applications installed (non Intel and non Gigabyte) so I can't see what they do when they install.

    Perhaps you could pick one and uninstall/reinstall it and see if it starts working again or go to their support communities and look for a similar issue with a solution that does not involve ideas that contain "Methods", "Steps" or ideas that begin with the word "try".

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  2. Anonymous
    2017-06-17T14:20:19+00:00

    I just did another sfc scan with no integrity violations, so, could it be missing registry keys by any chance...

    If so, it should be possible to correct it manually, no?

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  3. Anonymous
    2017-06-19T16:40:53+00:00

    I've installed KB947821 Hotfix however the "entry point I_RpcBindingSetPrivateOption not found" persists. And tried running DISM as outlined here however the DISM returns error: 87 with "The restorehealth option is not recognized in this context". And sadly I dont have access to windows install media as it was installed by my pc maintainer. Any other suggestions?

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  4. Anonymous
    2017-06-18T10:40:55+00:00

    Since the first solution did not work for you, we recommend that you follow the steps in this article by clicking on this link. It will also let you detect corruptions.

    Let us know if you need further assistance.

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  5. Anonymous
    2017-06-17T03:08:12+00:00

    Hi Davor,

    The RPCRT4.dll is the Remote Procedure Call (RPC) API, used by Windows applications for network and Internet communication. It is also a system process that is needed for your PC to work properly. To assist you better, we'd like to ask if the issue still persist after you perform system restore.

    In the meantime, we suggest that you follow the steps provided by Niranjan Manjhion this thread. It will let you run system file checker and check your internet connection.

    Keep us posted if you need additional help.

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