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Xbox one wired controller not recognized on win10

Anonymous
2017-08-23T16:58:03+00:00

Hello,

I have read that a recent win10 update included the Xbox One controller drivers, and all you need to do is plug it in.  However, when I plug a controller in and press the home button it only flashes until it times out and does not get recognized.  When plugging the cable in to the controller, it vibrates, but does not show up in device manager and the Xbox Accessories app on my PC does not see any controllers connected.  There are no updates for my controller, I checked on an Xbox One.  I am using the short micro usb to usb a cable included with the controllers.  I have checked my computer for windows updates and restarted several times.  I have also checked for updates on all my USB ports in device manager.  Any help would be appreciated.  The controller is not the one that you can connect with bluetooth.  Thanks.

Windows for home | Windows 10 | Gaming

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  1. Anonymous
    2017-08-23T20:24:10+00:00

    Hi,

    The Xbox One controller is a plug and play device. If the Windows 10 PC can't detect the controller, it may be due to Windows not automatically updating the controller's drivers. To update your Xbox One controller on Windows 10, kindly visit this link and follow the steps provided.

    We also recommend checking if there are updates available for your Windows 10 device. See How to get software and driver updates for Windows 10 for the steps.

    Refer to this link for additional information on how to connect an Xbox One Wireless Controller to a Windows PC.

    Keep us posted with the progress. We'd be glad to further assist you.

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2 additional answers

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  1. Anonymous
    2017-11-25T02:27:57+00:00

    I got mine working by updating this usb drive and not the one for the xbox 

    8 people found this answer helpful.
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  2. Anonymous
    2017-11-25T02:26:57+00:00

    Hey i got mine fixed by updating this USB slot and not the xbox one

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