We appreciate your response and your cooperation regarding this matter. To continue troubleshooting the issue with the Xbox app server connectivity on your computer, we need to disable some applications and remove software conflicts so you can join party chats and play multiplayer games online again. Here are solutions that can help us resolve your concern:
Solution 1. Perform a clean boot to start Windows by using a minimal set of drivers and startup programs by following the steps on this link. This helps eliminate software conflicts that occur when you install a program or an update or when you run a program in Windows 10.
Solution 2. Remove temporary files
Temporary files are automatically deleted after exiting an application or a game. However, restarting your computer without exiting an active Windows session won't delete temporary files. These files may cause issues running games on Windows 10.
- Press the Windows key on your keyboard, and then click the Settings icon.
- Select System, and then select Storage.
- Select This PC and click on Temporary files.
- Select Temporary files.
- Click Remove files.
- Restart your computer for the changes to take effect.
Solution 3. Uninstall and reinstall Xbox app to manually update it
- Click Start, and then type Windows PowerShell on the search box.
- Right-click, and then select Run as administrator.
- Type the following command to uninstall Xbox app: Get-AppxPackage *xboxapp* | Remove-AppxPackage
- Hit Enter.
- Launch Windows Store and download Xbox App.
If the issue persists, you need to restore your computer to a restore point when the app is working properly. To do this, you may go to this link and follow the steps to perform a system restore on Windows 10. If there are no restore points on your computer, we recommend that you follow the steps to reset your PC as our last resort to resolve your concern. Please make sure that you create a backup of your files before you proceed.
We will be waiting for your response and the results after performing the solutions that we provided above.