What does "Internet Shortcut Shell Extension DLL" mean?

Just to confirm, have you tried using a different browser? If the issue only occurs with the browser that you are using, we suggest that you uninstall and reinstall it to your PC. We also encourage that you regularly update your device to make sure that your computer is on its maximum performance.

To check for the latest update, go to Windows Update by clicking Start > Settings > Update & security and click Check for updates. It will scan and install all the latest updates available for your device.

Let us know if the suggestion works for you.

Hi,

There are several reasons why an issue occurs, sometimes this may be caused by some files or components that are broken or missing on the system. To isolate your concern, we’d like to know the following information:

• Were there any changes that happened prior to the issue?
• For clarification, which Internet browser are you using?
• What troubleshooting steps have you done so far?

We’re looking forward to your response.

Hello Joseph - 

I'm not sure what kind if changed you are talking about but I did mot change anything, I usually use google or googlr chrome and I wouldn't know how to troubleshoot because I don't understand what it is......

Hope you can still help -

Thx

G