A. Open an elevated Command Prompt window by clicking Start, typing cmd.exe into the Search box, right-clicking on the link to cmd.exe and selecting "Run as administrator" (respond as needed to the UAC prompt).
B. Drag your mouse across the first line of Frederick's post to select it (cd /d %Windir%\System32), right-click, and select Copy.
C. Right-click on the open black Command Prompt window and select Paste.
D. Press Enter
E. Drag your mouse across the second line of Frederick's post to select it (dir /a /s drivers\e*.* 1> "%UserProfile%\Desktop\Log.txt" 2>&1), right-click, and select Copy.
F. Right-click on the open black Command Prompt window and select Paste.
G. Press Enter.
H. Close the Command Prompt window.
I. Follow Frederick's step 4 (Open the desktop file Log.txt and paste its contents into your reply).