windows 7 pro on dell optiplex 755 sff

7601 not genuine was running until update

ran upgrade to windows 10 July 2016 and set aside until last week and could not do the upgrade...........

Diagnostic Report (1.9.0027.0):

---

Windows Validation Data-->

Validation Code: 0

Cached Online Validation Code: N/A, hr = 0xc004f012

Windows Product Key: *****-*****-M3DJT-4J3WC-733WD

Windows Product Key Hash: xo+ajVSpae7/4VoZjS7m6JL0f3A=

Windows Product ID: 00371-OEM-8992671-00524

Windows Product ID Type: 2

Windows License Type: OEM SLP

Windows OS version: 6.1.7601.2.00010100.1.0.048

ID: {9E81D93B-0FDD-4C91-81F9-68062B5B4626}(3)

Is Admin: Yes

TestCab: 0x0

LegitcheckControl ActiveX: N/A, hr = 0x80070002

Signed By: N/A, hr = 0x80070002

Product Name: Windows 7 Professional

Architecture: 0x00000009

Build lab: 7601.win7sp1_ldr.170512-0600

TTS Error:

Validation Diagnostic:

Resolution Status: N/A

Vista WgaER Data-->

ThreatID(s): N/A, hr = 0x80070002

Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->

Cached Result: N/A, hr = 0x80070002

File Exists: No

Version: N/A, hr = 0x80070002

WgaTray.exe Signed By: N/A, hr = 0x80070002

WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->

Cached Result: N/A, hr = 0x80070002

Version: N/A, hr = 0x80070002

OGAExec.exe Signed By: N/A, hr = 0x80070002

OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->

Office Status: 103 Blocked VLK

Microsoft Office FrontPage 2003 - 100 Genuine

Microsoft Office Enterprise 2007 - 103 Blocked VLK

OGA Version: N/A, 0x80070002

Signed By: N/A, hr = 0x80070002

Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

Browser Data-->

Proxy settings: N/A

User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)

Default Browser: C:\Program Files\Internet Explorer\iexplore.exe

Download signed ActiveX controls: Prompt

Download unsigned ActiveX controls: Disabled

Run ActiveX controls and plug-ins: Allowed

Initialize and script ActiveX controls not marked as safe: Disabled

Allow scripting of Internet Explorer Webbrowser control: Disabled

Active scripting: Allowed

Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->

Other data-->

Office Details: <GenuineResults><MachineData><UGUID>{9E81D93B-0FDD-4C91-81F9-68062B5B4626}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.048</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-733WD</PKey><PID>00371-OEM-8992671-00524</PID><PIDType>2</PIDType><SID>S-1-5-21-1744941082-2886979951-3051333170</SID><SYSTEM><Manufacturer>Dell Inc.</Manufacturer><Model>OptiPlex 755                 </Model></SYSTEM><BIOS><Manufacturer>Dell Inc.</Manufacturer><Version>A22</Version><SMBIOSVersion major="2" minor="5"/><Date>20120611000000.000000+000</Date></BIOS><HWID>C92D3A07018400F8</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>DELL  </OEMID><OEMTableID>B9K    </OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>103</Result><Products><Product GUID="{90170409-6000-11D3-8CFE-0150048383C9}"><LegitResult>100</LegitResult><Name>Microsoft Office FrontPage 2003</Name><Ver>11</Ver><Val>BB77BA9AFA9FD00</Val><Hash>LmU3G6GdDhVIDt655inEu1O1O9s=</Hash><Pid>72079-640-2659875-55074</Pid><PidType>14</PidType></Product><Product GUID="{90120000-0030-0000-0000-0000000FF1CE}"><LegitResult>103</LegitResult><Name>Microsoft Office Enterprise 2007</Name><Ver>12</Ver><Val>ACD7202654E586</Val><Hash>fFic3JgCreGGRxyF8uMWB4R4Jcg=</Hash><Pid>89388-707-1528066-65846</Pid><PidType>14</PidType></Product></Products><Applications><App Id="17" Version="11" Result="100"/><App Id="15" Version="12" Result="103"/><App Id="16" Version="12" Result="103"/><App Id="18" Version="12" Result="103"/><App Id="19" Version="12" Result="103"/><App Id="1A" Version="12" Result="103"/><App Id="1B" Version="12" Result="103"/><App Id="44" Version="12" Result="103"/><App Id="A1" Version="12" Result="103"/><App Id="BA" Version="12" Result="103"/></Applications></Office></Software></GenuineResults> 

Spsys.log Content: 0x80070002

Licensing Data-->

Software licensing service version: 6.1.7601.17514

Name: Windows(R) 7, Professional edition

Description: Windows Operating System - Windows(R) 7, OEM_SLP channel

Activation ID: 50e329f7-a5fa-46b2-85fd-f224e5da7764

Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f

Extended PID: 00371-00178-926-700524-02-1033-7601.0000-2182017

Installation ID: 003084867353829605276691950961462592836780377736718062

Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338

Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339

Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341

Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340

Partial Product Key: 733WD

License Status: Initial grace period

Time remaining: 43200 minute(s) (30 day(s))

Remaining Windows rearm count: 2

Trusted time: 8/6/2017 11:11:59 PM

Windows Activation Technologies-->

HrOffline: 0x00000000

HrOnline: 0xC004C533

HealthStatus: 0x0000000000000000

Event Time Stamp: 8:6:2017 11:10

ActiveX: Registered, Version: 7.1.7600.16395

Admin Service: Registered, Version: 7.1.7600.16395

HealthStatus Bitmask Output:

HWID Data-->

HWID Hash Current: MAAAAAEABAABAAEAAAABAAAAAQABAAEA6GGAwaZFOuyKKJIuKK8Mr37H2rmUZ0bK

OEM Activation 1.0 Data-->

N/A

OEM Activation 2.0 Data-->

BIOS valid for OA 2.0: yes

Windows marker version: 0x0

OEMID and OEMTableID Consistent: yes

BIOS Information:

  ACPI Table Name OEMID Value OEMTableID Value

  APIC   DELL    B9K   

  FACP   DELL    B9K   

  HPET   DELL    B9K   

  BOOT   DELL    B9K   

  MCFG   DELL    B9K   

  SSDT   DELL  st_ex

  ASF!   DELL    B9K   

  ____   DELL    B9K   

  SLIC   DELL    B9K   

  SSDT   DELL  st_ex

  SSDT   DELL  st_ex

  SSDT   DELL  st_ex