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Wake up from screen saver is only by ctrl-alt-del

Anonymous
2017-04-15T11:18:43+00:00

Since win 10 creators update was installed, the computer does not wake up from screen saver by mouse click / keyboard / touch screen.

It does by ctrl-alt-del

(standard built in windows screen saver)

Update - mouse click do wake the computer from sleep, but not from screen saver

Update - switching from "Photo Gallery" to "Photos" seems to solve the issue, see answers below

Windows for home | Windows 10 | Windows Hello, lock screen and sign-in

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Anonymous
2017-07-15T22:33:24+00:00

hello all, i am not the one who thought of this, i am simply reposting. all credit to the original poster, FALKO

Hello friends,

Thanks for the support. After following your advice without success, I solved my problem as follows:

Firstly I set the screen saver at "NONE" to avoid the freeze. I discovered after several tests that the photo gallery of Microsoft Essentials caused the problem, why, I could not solve. However, when I change the screensaver from photo gallery to PHOTOS under Personalization, lock screen, screen saver settings, the freeze disappeared. Interesting to note that under Photos all my pictures listed under photo gallery worked as screen saver. I consider my problem as solved.

Regards, FALKO

https://answers.microsoft.com/en-us/windows/forum/windows_10-start/creators-update-screensaver-freezes/2c8e73ad-88cf-4b04-84cc-479b4bcc0d16

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  1. Anonymous
    2017-04-16T17:31:22+00:00

    It change with the new win 10 creators version.

    Several win major changes were ok (from 8, 8.1, 10 versions).

    Its original kbd&mouse (HP machine)

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  2. Anonymous
    2017-07-18T06:36:55+00:00

    Falco nailed it. Switch from photo gallery to photos and problem solved.

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  3. Anonymous
    2017-04-15T15:53:16+00:00

    Hi Ran,

    To clarify your concern, please provide the answer to the following questions:

    • Have you tried to restarting your PC on Safe mode and checking if you are experiencing the same issue with waking up your screen?
    • Have you tried disabling the screen time-out on your PC?

    For the meantime, since there's no official support for the Creators update, we suggest reverting back to the previous Windows update by opening up Settings, clicking Update and Security, Recovery and selecting Get Started under Go Back.

    We'll look forward to your reply.

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  4. Anonymous
    2017-04-15T20:17:20+00:00

    Ah yes ... where would we be without the Microsoft Forum Moderators? (Better off.)

    • Sign in to an account with Administrator permissions
    • Open Device Manager
    • From the list of devices, find the entry for your keyboard.
    • Right-click on the entry for your keyboard and select Properties.
    • Open the Power Management tab
    • Put a check mark in 'Allow this device to wake the computer.'

    Do the same for your mouse.

    These procedures work for me. Sorry I can't help you with the touch screen - I don't have that kind of monitor. But it could be something similar to what I wrote above.

    Thanks but both keyboard & mouse were with 'Allow this device to wake the computer.' checked.

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