Share via

Windows Defender Offline on Windows 7 machines DEFINITIONS OUT OF DATE

Anonymous
2017-05-31T08:59:20+00:00

Windows Defender Offline has stopped recognizing UPDATED Definitions on W7 machines,  Again.

Immediately after updating the Media USB, using the MSSSTOOL, attempts to boot from the USB fail,

indicating that the Definitions are out of date. On both 32bit and 64bit machines.

 This same failure occurred in 2016, on multitudes of W7 machines, between January and July.

Microsoft eventually fixed it by releasing a new version of the MSSSTOOL. 4.9.0221.0  (872kb).

The failure with WDO on W7 machines in 2016 began to occur shortly after problems showed up in

Windows Defender on W10 machines, and was probably the result of fixing the W10 machines.

We may now have the same thing occurring again. After the CREATOR update to W10, it appears they

are having problems with WDO.   And now WDO is broken for W7 machines.

MICROSOFT, if you have modified the configuration of the definitions or the WDO program data in an

effort to repair the problems in W10 machines, please release an updated version of the MSSSTOOL

that will allow W7 machines to accommodate those changes.    Thanks,  Glen

Windows for home | Previous Windows versions | Security and privacy

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments

Answer accepted by question author

Anonymous
2017-08-20T01:47:10+00:00

GREAT NEWS !

Windows Defender Offline is working once again on Windows 7 machines.

There has been a change made to the Windows Defender Offline Program.

It no longer updates definitions before running.

In order to take advantage of this FIX, it will be necessary to format your

USB before you run the mssstool. This will ensure that a fresh copy of the

Program is installed on the USB.

Don't know why we were not notified!  I just happened to discover this change,

while examining a WDO problem on Windows 10. There, it is possible track

the operation, using the Event Viewer. I couldn't believe my eyes.

Happy Scanning,  Glen

Was this answer helpful?

2 people found this answer helpful.
0 comments No comments

41 additional answers

Sort by: Most helpful
  1. Anonymous
    2017-06-16T14:09:01+00:00

    Having the same problem. 6/16/2017 10:08 AM.

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments No comments
  2. Anonymous
    2017-06-16T08:18:17+00:00

    While attempting to update the definitions onto my Media USB, using the MSSSTOOL, the procedure fails with error code

    0002-80004005.  Explanation given "There was a problem downloading the required files". "Make sure your PC is

    connected to the internet and try again".

    My internet seems to be  working fine.     Does anyone have this problem?      

    Thanks,  Glen

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments No comments
  3. bhringer-9380 4,350 Reputation points Volunteer Moderator
    2017-06-02T21:40:09+00:00

    I was connected with both wireless and through Ethernet, will try again later with wireless adapter disabled to see if I still get connection failed error.

    Don't usually use WDO but if I remember correctly one can download definitions manually from MMPC before rebooting and point to the download location to update. so you can truly have an offline situation if you choose.

    ~bhringer

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments No comments
  4. Anonymous
    2017-06-02T04:59:01+00:00

    EVERYONE, still using Windows 7, who attempts to run WDO after updating the definitions, will experience,

    this problem!  And its resolution may be a long time in coming. It was last time.      Several months.

    I am afraid that we may be of low priority.

    When it happens to you, be advised, the Definitions are in fact being updated as they should be. After you

    update definitions, open your USB and observe the Properties of the MPAM file. Click on the Detail Tab

    and you will see the version number of the new definitions. Today, 06/01, on 64bit machine 1.245.369.0 .

    Incidentally, you cannot update the definitions from the Windows Defender screen that offers an Update

    button. You have no internet access at this time! One of the error codes presented is 0x80072EE7. There

    was time wasted chasing this last time.  

    This is a failure by the WDO program to recognize that the definitions have been updated.

    This same failure occurred last year, and was fixed by a new version of the MSSSTOOL.

    When you experience this problem, join this discussion, or start your own. Otherwise, we will probably

    never be able to use WDO with Windows 7 machines again.       LOW PRIORITY.

    Was this answer helpful?

    0 comments No comments