Windows 10 Unmountable Boot Volume Error Message And Automatic Repair

Hello Again Leviozar & Michelle. Update: After the last post here,

I did some troubleshooting of my own. And now at the present

time, my Desktop PC seems to now be working like it should.

I cannot say what exactly what the problem was, but I

suspect that there might be some sort of an unknown

issue or error with my HD, which has seemed to resolve itself.

However, whatever the issue was somehow also

affected my Anti-Virus software (Norton). I

cannot say for sure if there was any kind of

security threat on my Desktop PC or not

that was the possible reason for the Start-Up

& HD issues, but I was forced to uninstall &

then reinstall Norton software because I

couldn't launch it at all even though other

programs such as the MS Edge Browser &

AOL Desktop for example functioned normally

once the HD returned to normal function.

After uninstalling & reinstalling Norton &

running a quick scan on my Desktop PC to

see if the software was functioning normally

& to check for any possible security threats,

the software worked like it should, and the 

quick scan came up clear of any security 

threats.

So "Fingers Crossed", I hope this will be the

end of all my problems that I have been thru

for over a week now, & I hope this will never

happen again.

Finally, I would like to say Thank You for all

your help, assistance, & suggestions for 

resolving this problem.

Wishing You All The Best

-Smiley.

Hi, Leviozar; Thanks for responding to my problem.

Some additional info. for you.

The screen stayed black for about 1 Hour and 50 Minutes, then the Win 10 

logo and the circle of dots suddenly appeared with a message that said

something about diagnosing the PC, and then after about an Hour, the

message changed to "Checking For Disc Errors-This Should Take An Hour Or 

More" That message stayed on for a while, and then the screen once again

went all black.

Then after some time, it seemed that the PC rebooted itself, and the

original problem with the blue screen that I mentioned earlier reappeared,

and the above process started over again as stated above.

I had the PC running for about 8 Hours, and as far as I know, the same

thing repeated at least 3 or more times during that period of time. 

After that, I finally gave up and pressed and held the power button

to force the PC to shut down.

Also in regards to the Advanced Boot Options that you mentioned above,

is that accessed when the HP screen appears, and tapping the "F-10" key

to go into the boot menu, or is there another process to access that feature?

When I have this issue, I can't even get into the "Sign-In" screen to enter my

password, so if that is the only way to access the Advanced Boot Options,

what do I do next to possibly resolve this?

Please let me know, and once again, Thanks.

Hi, Michelle;

First please disregard the question that I previously posted. I thought that

I had an 8GB USB flash drive. But that doesn't seem to be the case.

The only flash drive that I had was a 4GB one, but that had already

has material on it that I still wanted, so that wasn't an option.

So I went and bought a new one which is a 16GB flash drive which

obviously had more than enough room on it to support the download.

The files successfully downloaded after about 2 Hours and 45 Minutes,

only because my internet speed is not very fast, and then the

files transferred to the flash drive after that.

Then following the instructions provided on the web link, inserted

the flash drive into the USB port on the affected PC. In order to 

access the boot menu on my PC, I had to tap the Esc key on the

keyboard when the HP start screen popped up. Then selected the

flash drive from the list to launch the program.

I first did a Chkdsk shown in Method 1, and it didn't run very long

maybe about 10 Seconds, and from what I can understand from

the results shown, it appears to me that it didn't find any problems.

It also didn't ask regarding checking the disk the next time the

system restarts, so I went on to Method 2: Repair Master Boot Record.

After following the instructions shown and doing a reboot, nothing

seemed to happen except it went back to the blue screen that I 

previously mentioned, and doing an Automatic Repair cycle afterwards.

Failing that, I went on to Method 3: Automatic Repair. 

Following the provided instructions shown, I ran an

Automatic Repair cycle which didn't run very long

less than 5 Minutes.

After this completed and the PC rebooted, it took a few minutes

and I was finally able to reach the lock screen. However, after I entered

my password and the desktop came up, I found that things went very

slowly, and the green indicator light on the side of the PC that lights up

when the HD is running was mostly a still green with little or no blinking.

When I try to open a file or try to launch a program, most files take some

time to open, and most programs will not launch at all. 

So that's it. Now after going thru this entire process, is the problem

being caused by my HD, or could it possibly be one of the

installed programs at fault, and if it is the latter how do I find out

which one?

Also could it be that Windows needs to be re-installed?

Please let me know, and once again Thanks.

Hi Smiley,

We're yet to identify if the hard drive is at fault. We can isolate it while doing several troubleshooting methods.

If you get a message that Startup repair couldn't repair PC, access/click the Advance Boot Options.

• Click Troubleshoot
• Advance Option
• Command Prompt, then enter the following commands:

bootrec /fixMBR

boot /fixBoot

boot /rebuildBCD

• Restart the PC.

Once you are able to boot up to your Desktop, run the chkdsk /r in cmd and monitor the performance.

We will wait for your response.

Regards.