Google chrome can't be reached. server DNS address not found

Question

Google chrome can't be reached. server DNS address not found

Anonymous

I cannot access google chrome. Pop up windows says www.google.com site cant be reached. server DNS address could not be found. Ran diagnostics and no answer found. What should I do to fix this issue? What is DNS address?

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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3 answers

Answer 1

Good day,

We would like to know more about your concern. Please verify the following:

Did you make any system setting changes prior to the issue?
Have you tried reinstalling the app?
Have you tried the steps on the link provided by Fuzichoco?

Please let us know the results of the troubleshooting steps outlined in the link provided by Fuzichoco.

We're looking forward to your response.

Answer 2

Anonymous

I don't understand how the IP address can't be found. Wouldnt Google Chrome IP address be obvious to server?

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Answer 3

A website's adress is actually an address containing numbers such as (10.157.323.12) (This is called an IP address).

This is hard to memorize so we use domain names such as "Google.com". A DNS server is the one translating the domain name to the corresponsding IP address.

For you issue, I suggest that you try using a public DNS (such as Google or Open DNS).

-> Google Public DNS (the link should also have the steps to change your DNS server)

An antivirus program can also cause this. Try disable your antivirus and check.

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Google chrome can't be reached. server DNS address not found

3 answers