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halmacpi.dll and ntkrnlpa.exe BSOD issues.

Anonymous
2017-07-21T13:23:16+00:00

I saw a similar post, of an issue I'm having.  I'm hoping to post my dump files so that they can be reviewed to help determine the issues on the machine.

Should I do so as a share all on my one drive, or is there a better / preferred way?

Thanks in advance!

Windows for home | Previous Windows versions | Windows update

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  1. Anonymous
    2017-07-22T16:38:07+00:00

    It is extremely unlikely that halmacpi.dll or ntkrnlpa.exe are the cause of your BSODs.

    Those are core Windows system files and if they were afflicted millions of systems all over the word would be crashing and they're not.

    If you are using a program like BlueScreenView or WhoCrashed they are right sometimes and wrong lots of times as to the cause of the crashes.

    The only way to know for sure (without trying things or guessing) is to get more details about your system and analyze some crash dump files.

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  2. Anonymous
    2017-07-30T12:26:43+00:00

    Hi,

    We noticed the post has been inactive for 48 hours now. We'd like to make sure if you still need assistance regarding this issue.

    If the previous post answered your query, we encourage you to inform the Community by marking the post as an answer or by clicking on Helpful.

    Let us know if you need further assistance.

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  3. Anonymous
    2017-07-27T11:36:53+00:00

    Thank you for posting back. We're glad that you found a workaround. If you want to share your files for the Microsoft community to view, we suggest that you post it here as a normal reply.

    Let us know if you have other concern.

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  4. Anonymous
    2017-07-24T13:36:40+00:00

    Thanks to everyone who has replied.

    The other thread was: https://answers.microsoft.com/en-us/windows/forum/all/windows-7-blue-screen-halmacpidll-and-ntkrnlpaexe/f2af1b19-b689-4140-bc86-c1a877776d2a

    I had also determined that the ntfs.sys file was corrupt, already replaced that with a known good version.  My question was how can I best share my dump files for review?  Just share a folder on my one drive?  It's just in case I haven't already resolved the issue(s).  My user is also a Delorme software user, and he had a certain GPS dongle that I know to cause BSOD crashes.  And I already have a fix for that, using GPSGateClient.

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  5. Anonymous
    2017-07-22T15:13:39+00:00

    Hi,

    We may need to ask you a few questions for us to better understand the situation. Please answer the following information:

    • Can you provide the error message or error code?
    • Can you also send us a screenshot of the issue?
    • In which part of you device you're having issues with?

    You can include the thread that you found here in the Microsoft community that has the same concern on your reply by copying the link.

    We'll keep an eye out on your response.

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