Hey there, Jon! Welcome to the Microsoft Community forums. I'm Nathan, one of the community experts.
This error your getting means there is a paper jam in the printer. Please check your paper feeds, to make sure there is no jam. You should also get a red light on your screen, indicating there is a jam.
If your printer has a LCD Screen, then this should tell you where the jam is, and how to resolve it.
Please let me know how this goes, Regards,