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Anonymous
2011-01-23T18:00:51+00:00

I cannot get playback sounds from any music or videos. I can still hear the computer tones and sounds but no music or video. I have tried fixing this a few times but I am at my wits end right now. Please help!!

Windows for home | Previous Windows versions | Music, photos, and video

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2011-01-24T06:38:24+00:00

    Hi,

    ·        What have you done to fix the issue?

    ·        Were you able to hear the sounds in videos and other music files before?

    ·        Do you remember making any changes to the system?

    Method 1:

    I would suggest you to check whether the sound card drivers are installed properly on the system. If not I would suggest you to uninstall and reinstall the drivers from the device manager and check whether the issue is resolved.

    How to manage devices in Windows XP

    http://support.microsoft.com/kb/283658

    Method 2:

    I would suggest you to check the service ‘Windows Audio’ whether it is set to automatic. Follow the steps mentioned below.

    a.       Click on start and then click on Run.

    b.      Type services.msc in the run box and press enter to open the services window.

    c.       Locate Windows Audio and then right click on it.

    d.      Click on Properties and make the startup type to automatic.

    e.      Check whether the issue is resolved.

    I would also suggest you to run the fix it that is present in the article given below.

    How to troubleshoot sound problems in Windows XP

    http://support.microsoft.com/kb/307918

    Thank you and Regards.           

    Thahaseena M

    Microsoft Answers Support Engineer.

    Visit ourMicrosoft Answers Feedback Forum and let us know what you think.

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  1. Anonymous
    2017-10-08T22:51:38+00:00

    My Device says it is working perfectly.  I have numerous revisions of the Realtek driver and uninstalled and reinstalled.

    The Audio service is was and has been running.

    The RealTek system sound test generates sounds through the speakers.

    No other sounds will come out of the speakers.

    There are no possible devices to select in the "Sounds and Audio Device Properties."

    1 person found this answer helpful.
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  2. Anonymous
    2017-10-09T10:52:42+00:00

    As XP is no longer supported old answered threads are gradually being locked - as you have posted a new Q HERE please continue with that from now on - Thanks, R.

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