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I recently bought windows 10 and got a game called Cuphead. It shows up as "redeemed" in my Microsoft online account but I can't figure out how to download to my PC. My PC shows up in my Microsoft account under devices. When I click on Cuphead it shows as "Already purchased"...so how do I actually download the game to my PC. I've seen threads on the topic but nothing to fix what I am experiencing...somewhere I should be able to download or sync the game to my PC, noh?? Thanks
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Answer accepted by question author
Open the Windows Store icon on your taskbar
Click the ellipsis in the top right corner of the screen (...)
Click My Library
Scroll through the list then click the Cuphead app if its listed there, then click the download button.
If doesn't help, let us know and we can explore more options.
I've do that but my game is not in my library
I continually get an error message when I try to download Cuphead. I have reset the store and enable the UAC. (I think that was the acronym).
The error code I recieve is 0x8024500C.
Please help!
You are welcome Mike, glad you got it all sorted out.
Hi Andre. Thanks, that seemed to work. When I accessed the store via the browser I didn't seem to have a library or download option. I've never used the store icon in my task bar before. I'm new to the Microsoft app/gaming ecosystem [I've used Steam and Origin but never had to download something from Microsoft] and this was less than intuitive so thank you for the timely, helpful reply.
