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Skype keeps loading says `oops...there was a problem, restart Skype or try again`.

Anonymous
2013-11-23T00:54:00+00:00

Original title: skype keeps loading

My Skype keeps loading and then it says oops...there was a problem, restart Skype or try again. I did both but it still keeps showing the same thing,

Windows for home | Previous Windows versions | Microsoft Store

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2017-10-06T15:00:45+00:00

    I'm getting sick of SKYPE!

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  2. Anonymous
    2013-11-23T15:52:59+00:00

    Hi,

    Do you remember making any changes on the computer prior to the issue?

    This issue may occur due to if the app is corrupted, if the app settings are incorrect or if the App is not updated.

    If you are facing issues with the Skype Start screen app, then let's refer to the article, first run the app troubleshooter, also try the steps provided in the article and check.

    Troubleshoot problems with an app

    You may also refer to the article and check.

    Chatting, calling and video calling with Skype

    If the issue persists, you may also get in touch with Skype Support and check.

    Hope the information helps. Let us know if you need further assistance with Windows related issues. We will be happy to help.

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  3. Anonymous
    2017-12-07T16:10:51+00:00

    waseem  khan

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  4. Anonymous
    2013-11-24T10:42:02+00:00

    Hi,

    Since the issue persisits, you may try the following steps and check.

    You may try running the Windows Updates and install all the available updates including the optional driver and firmware updates.

    Windows Update: Frequently Asked Questions

    You may also refer to the computer manufacturer website and try installing the latest version of chipset and graphic card drivers for Windows 8.1.

    If the issue persists, you need to post your query in Skype Support for further assistance.

    Let us know if you need further assistance with Windows related issues. We will be happy to help.

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  5. Anonymous
    2013-11-23T16:37:38+00:00

    i tried everything but it still shows the same thing. it started after I updated to windows 8.1

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