Hi, Naa Ra. Thank you for posting on the community. Make sure that you have a stable internet connection when checking and downloading the update. Could you try to unplug the phone and close the Nokia Software Recovery Tool? After that, connect the phone and try downloading the update again and see if there are any changes. We look forward to your reply.
Nokia 215 Dual Sim Update
Is there a new version available for the system software running on Nokia 215 Dual Sim ?
Is it possible to get a software update for this module?
(Software recovery tool says that the phone has v10.01.11, but it could not find any update. my region is Asia. The screenshot is shown below.)
Windows for home | Other | Devices and drivers
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Anonymous
2016-04-19T23:58:31+00:00 -
Anonymous
2017-10-13T20:29:41+00:00 Hi, Naa Ra. Thank you for posting on the community. Make sure that you have a stable internet connection when checking and downloading the update. Could you try to unplug the phone and close the Nokia Software Recovery Tool? After that, connect the phone and
try downloading the update again and see if there are any changes. We look forward to your reply.
I have almost the same problem with my 215 dual sim. It just finds the same version of software to install. 10.01.11. I did what you said and that didn't work. My region is Greece but i think the phone is from Germany.
Is there any other way we could install the update or is microsoft going to fix that?
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