Hi Magdy,
The issue you are experiencing may have been caused by corrupted system files.
You can run the System File Checker and DISM tool. The System File Checker (SFC) is a utility in Windows that scans for corrupted Windows system files. If it finds a problem, it will try to replace the problematic system files from a cached version that’s on your PC. If SFC can’t replace the files, the Deployment Image Service and Management Tool (DISM) can check the corrupted files then download and replace the files through Windows Update.
- On the Start menu, type Command Prompt and then hit Enter.
- Right-click the result, choose Run as administrator.
- Copy or type each command followed by hitting Enter.
sfc /scannow
dism /online /cleanup-image /restorehealth
Should you need further assistance, feel free to get back to us.