We are volunteers willing to help you try to resolve this issue.
As OEM the Printer Maker is responsible for the proper operation of the printer and their supplied drivers. Check with the Printer Maker's Support, their on-line documentation and drivers, and ask in their forums.
Good chance you need to update or re-install the latest available driver.
So if there are no Windows 10 versions select the latest available.
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Windows 10 - Fix printer problems <- Printer troubleshooter
http://windows.microsoft.com/en-us/windows-10/f...
Windows 10 Support
http://windows.microsoft.com/en-us/windows-10/s...
Please let us know the results and if you need further assistance.