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Toshiba keyboard not working

Anonymous
2017-09-23T00:34:23+00:00

I have a Toshiba Satellite C55t-A5222 running Windows 8. I've had this laptop since late 2013 so it is of course out of warranty. A couple of years ago, let's say late 2014 - early 2015, some of the keys stopped working. Most notably the space bar. Since then I have gotten a new laptop so I don't really use the Toshiba, but I would like to start using it for gaming. I really want these keys to start working but I think I've done almost everything possible.

I have:

  • uninstalled the driver
  • reset my computer (set it back to defaults)
  • sat and waited 3 hours for nearly 200 updates to install
  • many other things

and the keys still don't work. I have a wireless keyboard that I use with it that does work. Preferably looking for a solution that won't cost anything, if I have to get it repaired I'll probably just have to deal with the wireless keyboard. Thanks

Windows for home | Previous Windows versions | Devices and drivers

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  1. Anonymous
    2017-09-26T07:56:08+00:00

    Learning that your keyboard still won't work after reinstalling and updating your keyboard driver, and booting your PC into Safe Mode, let's perform a Clean Boot to make sure that no application is causing the keyboard issue.

    Clean Boot helps eliminate software conflicts that occur when running or installing a program in Windows 10.

    Note: Please go through the section: How to reset the computer to start as usual after troubleshooting with clean boot of the Kb article to boot the computer in normal startup after fixing the issue.

    If the issue still occurs, let's see if your Filter keys were enabled:

    1. Press the Windows + U keys from the keyboard to launch the Ease of Access window.
    2. Click the Make the keyboard easier to use option.
    3. Deselect Turn on Filter Keys, then click OK.

    Update us on the result.

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  2. Anonymous
    2017-09-23T14:28:04+00:00

    Hi Watana,

    If your wireless keyboard works and your laptop keyboard doesn't, there might be issues with your keyboard driver or the hardware itself. Let's find out about that.

    After reinstalling your keyboard driver, have you tried updating it? Just to be sure, it would be best that you find and download the latest keyboard from your device manufacturer's website as some drivers requires manual installing.

    If downloading the latest driver from the device manufacturer's website, still didn't work, let's see if it will when we boot your laptop into Safe Mode.

    Starting your PC in Safe Mode can help you troubleshoot problems on your PC while using a limited set of files and drivers. Here's how to set your PC in Safe Mode:

    1. Press the Windows + I key from the keyboard to launch Settings.
    2. Select Update & Security, then Recovery.
    3. Click the Restart now button under Advanced startup.
    4. Select Troubleshoot when you get into the Choose an option screen.
    5. Select Advanced options, then Startup Settings.
    6. Click Restart.
    7. Select 4 or press the F4 key from the keyboard after your PC restarts to start your PC now in Safe Mode.

    Let us know the result.

    Regards.

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  3. Anonymous
    2017-09-25T19:29:21+00:00

    Hi,

    After following your directions, the keyboard still doesn’t work.

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