Press Windows key + R
Type: services.msc
Scroll down to print spooler service, right click it then select Properties
Click the Stop button.
Browse to C:\Windows\System32\Spool\PRINTERS then delete the job inside that folder.
Printer queue is stuck - can't delete one document
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Anonymous
Tried to delete documents in printer queue. There is one document that will not finish deleting (small file). I tried a complete shutdown and reboot, yet can't remove this document, and nothing after will print. Using current Windows 10, Canon iR-ADV C5030 printer on wireless network.
[Moved from: Windows / Windows 10 / Devices & drivers]
Windows for home | Windows 10 | Files, folders, and storage
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Answer accepted by question author
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Anonymous
2017-11-17T18:22:51+00:00
Answer accepted by question author
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DaveM121 871.3K Reputation points Independent Advisor2017-11-17T18:21:28+00:00 Hi Michael, try manually clearing the Print Queue
Click Start.
Type cmd
Right-click “Command Prompt” and select “Run as administrator“
Run the following commands and hit enter after each one:
net stop spooler
del %systemroot%\System32\spool\printers\* /Q
net start spooler
The print queue on your Windows should now be cleared
Close Command Prompt