Hi,
Step 1:
I would suggest you to follow the below steps and check if it helps:
a. Click Start. Type cmd in the Start Search box, and then press ENTER.
b.At the command prompt, type the following command, and then press ENTER:
ipconfig /all (there is a space between ipconfig and / )
The ipconfig /all command displays Windows TCP/IP settings for all your network adapters.
c.If your IP address for your Local Area Connection is either 0.0.0.0 or 169.x.x.x (where x is any number), then your computer is not getting an IP address from the router.
If that is the case, try this:
· ipconfig /release in the command prompt and press ENTER
· ipconfig /renew in the command prompt and press ENTER
Test it again by typing ipconfig /all to see what the address is? If the address is still not correct (if you are on a home router, it should start with either 192.168.1.x or 192.168.0.x or 10.x.x.x)
Try updating the drivers for network adapter and check if it helps:
a. Click on start. In the search window, type Device manager.
b. Open the device manager and click on the drop menu of Network Adapter driver.
c. Right click on the driver and click on update drivers.
For more information, I would suggest you to refer the below link:
http://windows.microsoft.com/en-US/windows7/Wireless-networking-frequently-asked-questions
Step 2:
I would also suggest you to check for the issue in safe mode with networking and check if it helps.
View the section Safe mode with networking from the below article.
http://windows.microsoft.com/en-US/windows7/Advanced-startup-options-including-safe-mode
Step 3:
I would suggest you try to reset the router and check if it helps.